Settle is on a mission to make buying inventory super easy. Since the company’s inception in 2019, we’ve been building a cashflow management platform that allows founders and small business owners to more easily manage their company’s financial health with a mix of accounts payable and flexible financing tools. We already work with some amazing brands that you probably know and love, like Branch Furniture, Olipop, Truvani, Starface, and Ghia.
Check us out in On Deck's Top Companies of 2023, Forbes' Next Billion-Dollar Startups, Techcrunch and this Kleiner blog post.
About the role:
As a Software Engineer on the SOX team (Self-Service, Onboarding & Cross-Selling) at Settle, you will be responsible for developing the customer onboarding experience. You’ll play a vital role in designing and building high-impact, results-oriented systems, products, and features. With strong product-market fit, organic growth, and a robust long-term roadmap, you will be an integral part of a dynamic team driving Settle's ongoing success.
We are seeking versatile back-end engineers (some front-end exposure a plus) with a product-focused mindset to elevate our business to new heights. The ideal candidate is forward-thinking, capable of designing enduring foundational systems for the coming years, and adept at steering clear of scope creep while delivering incremental value. We want someone who is iterative in their approach, moves with agility, and places the customer at the forefront of their decision-making process.
What you'll do:
- Enhance Customer Onboarding: Develop scalable solutions to streamline the onboarding process, ensuring that customers have a smooth, intuitive, and frictionless experience. Focus on simplifying self-serve functionality to enable users to onboard independently without heavy reliance on support.
- Growth Hacking for Product Expansion: Architect systems and integrations that help cross-sell and up-sell Settle’s other product offerings. Build features that analyze user behavior and enable the product to proactively offer the right services at the right time.
- Fraud and Compliance Safeguards: Build and maintain robust systems that ensure all customer onboarding processes meet fraud prevention and compliance guidelines.
- Architect Extensible Systems: Design and maintain extensible APIs and services that support a growing user base, evolving product features, and increasing regulatory complexity.
- Collaborate Cross-Functionally: Partner with Product, Design, and Compliance teams to develop customer-facing functionality that is not only intuitive but also secure and compliant with industry regulations.
- Optimize for Scale and Security: Continuously improve the performance and reliability of systems to meet the growing needs of our users while ensuring that all compliance and security measures are in place.
- Mentor and Lead by Example: Foster a culture of growth and learning within the engineering team by mentoring junior engineers and providing guidance on best practices for building scalable, secure, and compliant systems.
- Drive Projects Independently: Take full ownership of projects from conception through implementation, ensuring effective communication with both technical and non-technical stakeholders throughout the process.
What you’ll need:
- 5+ years of experience in engineering, ideally in a fintech or B2B startup environment.
- Strong technical background in API development and system architecture, with a particular focus on secure, scalable, and user-centric systems.
- Expertise in fraud prevention and compliance, especially within the fintech space. Familiarity with compliance standards and regulations for financial transactions is a strong plus.
- Proficiency in Ruby on Rails, or the willingness to quickly learn it as our primary backend framework. Experience with ORM frameworks (e.g., Django or Hibernate) is also preferred.
- Experience designing seamless onboarding systems that drive customer success while ensuring compliance with SOX and other financial regulations.
- Growth hacking mindset, with the ability to develop systems that enable effective self-service, cross-selling, and up-selling within the product ecosystem.
- Experience building microservices that are scalable, resilient, and secure, with a focus on fraud detection and prevention.
- Customer-focused approach—you understand the importance of delivering a flawless user experience while ensuring backend systems are secure and compliant.
- Leadership qualities, including the ability to guide and mentor team members, as well as the initiative to drive projects to completion with minimal oversight.
- Adaptability and problem-solving skills in a dynamic startup environment. You’re able to pivot quickly, learn on the fly, and embrace challenges with a positive mindset.
Compensation:
This annual starting salary range for is $180,000 - $200,000 + equity + benefits. Compensation may exceed this range for exceptional, experienced candidates joining above the posted levels.
- Unlimited PTO
- Flexible and remote work culture
- Competitive compensation and equity
- Health, dental, and vision coverage for you and your dependents
- Lunch & commute reimbursement when working in the NYC office located near Union Square
- $500 home office set up reimbursement
- $2500 annual growth and development stipend
- $50 monthly food delivery gift card
- 401k
- Brex company card
- HSA/FSA
- WeWork membership
- ERG groups e.g. LGBTQIA+, Women @ Settle, and more!
- Employee Referral Program
- Team building events
Our Commitment to You
At Settle we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.
With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.
What We Do
Settle is an all-in-one payments solution tailored to the needs of growing e-commerce brands. By providing a single platform to pay bills, manage invoices, and apply for flexible financing solutions, we make it easier for founders and small business owners to spend time on building incredible businesses.
Ditch the spreadsheets, back-and-forth emails, and stress. Join Settle instead.
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