Software Engineer Senior Principal - Reliability Engineering (Remote)

Posted 5 Days Ago
Hiring Remotely in Georgia, USA
Remote
170K-280K Annually
Senior level
Retail
The Role
Leads reliability engineering strategy across store systems, payments, and commerce platforms. Architects resilient infrastructure, reusable code, and self-healing systems; drives chaos engineering, outage response, cloud cost optimization, technology adoption, and portfolio roadmaps. Supports 4–6 engineering teams, mentors engineers and direct reports, resolves complex technical issues, collaborates with vendors, and promotes engineering best practices and innovation.
Summary Generated by Built In

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

We're seeking a Software Engineer Senior Principal in Reliability Engineering to be the strategic force behind our store systems, payments and COM platform's stability. This isn't about patching things; it's about fundamentally designing resilience into our core infrastructure. If you geek out on chaos engineering, error budgets, and building systems that heal themselves, this is the role for you.

The Software Engineer Sr. Principal is responsible for guiding software design and development across multiple engineering teams and principal software engineers. Sr. Principals will help accelerate delivery speed and quality through technical expertise, technical leadership, and by communicating best practices within their assigned IT portfolios. They will be a key contact point across a large portfolio for sharing and engaging with principal software engineers to foster learning and adoption of new technologies. They will interface with our 3rd party vendors to ensure THD's technical needs are met and that we are driving interoperability within our existing technology landscape. The role will typically support 4-6 different development teams (contrasted with 2-3 for a Principal and 6-10 for a Distinguished Engineer) which will span a variety of functioning products and/or APIs. They will ensure that teams are making good use of resources, designing and refactoring systems to optimize cloud costs, and will be responsible for identifying opportunities to streamline processes and optimize existing codebases.

Key Responsibilities:

  • 50% Delivery and Execution - Leads portfolio level Principal meetings to maintain alignment, consistency and knowledge sharing; Creates and architects foundational code elements that can be reused across a portfolio; Develops POCs with new technologies and paves the way for portfolio adoption; Tracks and monitors efficient usage of cloud resources and drives cost reduction opportunities and enhancements
  • 10% People - Acts as a point of escalation for teams facing extremely complex challenges; Presents at and attends conferences and learns how to apply new technologies and concepts; Provides leadership, mentoring, and coaching to direct reports; Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback; Attracts, retains, develops, and motivates top talent
  • 15% Strategy and Planning - Works with a Distinguished Engineer to define technology solutions (open source or vendor) teams should be exploring and/or leveraging; Works across local teams to unify strategy and alignment; Identifies and removes potential roadblocks & bottlenecks across large cross-functional projects and initiatives; Participates in and influences development of technology roadmaps within a given portfolio; Drives thought leadership and innovation within a given portfolio
  • 25% Support and Enablement - Point of escalation for high-priority issues and outages as they arise; Fields questions from project, product, and support teams; Helps solve technology disputes across local teams; Works with vendors to help identify and implement feature enhancements in software products; Evangelizes successful usage of tooling and technology with local teams

Direct Manager/Direct Reports:

  • This position reports to various individuals
  • This position has 4-6 direct reports

Travel Requirements:

  • Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Expertise in at least two technologies used by THD IT
  • Experience with common business processes used in the retail industry
  • Experience in Agile/Lean development environments
  • 7 years of relevant work experience
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent in a field of study related to the job
  • Typically requires overnight travel less than 15% of the time

Preferred Qualifications:

  • 7-9 years of relevant work experience
  • One of the fields of expertise should include a programming language
  • Capable of understanding complicated systems quickly
  • Mastery in assigned domains
  • Active participation in or leadership of professional groups affiliated with specific domains
  • 5 years previous leadership experience

Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

  • No additional education

Minimum Years of Work Experience:

  • 7

Preferred Years of Work Experience:

  • No additional years of experience

Minimum Leadership Experience:

  • None

Preferred Leadership Experience:

  • None

Certifications:

  • None

Competencies:

  • Courage
  • Drives Vision and Purpose
  • Global Perspective
  • Nimble Learning
  • Self-Development
  • Attracts Top Talent
  • Builds Effective Teams
  • Collaborates
  • Cultivates Innovation
  • Drives Engagement
  • Manages Complexity
  • Situational Adaptability
  • Communicates Effectively
  • Develops Talent
  • Drives Results

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
 

The pay range for this position is between $170,000.00 - $280,000.00

Skills Required

  • At least 18 years of age
  • Legally permitted to work in the United States
  • Expertise in at least two technologies used by The Home Depot IT
  • Experience with common business processes used in the retail industry
  • Experience in Agile or Lean development environments
  • 7 years of relevant work experience
  • Bachelor's degree or equivalent in a related field
  • 7–9 years of relevant work experience
  • At least one field of expertise should include a programming language
  • Ability to understand complicated systems quickly
  • Mastery in assigned domains
  • Active participation in or leadership of professional groups affiliated with specific domains
  • 5 years of previous leadership experience

The Home Depot Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Home Depot and has not been reviewed or approved by The Home Depot.

  • Retirement Support A 401(k) plan with company matching supports long-term savings alongside core pay. Retirement programs are consistently positioned as a meaningful part of total compensation.
  • Equity Value & Accessibility An Employee Stock Purchase Plan enables discounted stock ownership as a core element of compensation. Equity opportunities complement wages and are accessible beyond full-time salaried roles.
  • Strong & Reliable Incentives Profit-sharing and store-performance bonuses offer additional earnings opportunities beyond base pay. Incentive programs are described as recurring and tied to store results.

The Home Depot Insights

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The Company
HQ: Atlanta, GA
129,974 Employees
Year Founded: 1977

What We Do

The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable and experienced professionals. We operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada and Mexico. All of our associates have one thing in mind — helping our customers build and improve upon their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.

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