Infrastructure Engineering Senior Advisors -Hybrid

The job profile for this position is Infrastructure Engineering Senior Advisor Hybrid which is a Band 4 Senior Contributor Career Track Role with Cigna-Evernorth Services, Inc.

Description:

• Design, develop, build and test hardware solutions implemented for Robotic Process Automation (RPA), Robotic Decision Automation (RDA), Business Process Management (BPM) and document processing;
• Provide input regarding performance testing needs and creating metrics criteria;
• Work with Platform Support Team to administer product, environment, and technical support and maintenance for RPA tools;
• Triage and work on high priority production issues and drive them to resolution;
• Monitor infrastructure usage, capacity, and performance;
• Review technical notes and documents published by RPA & RDA product companies and determine applicability to the infrastructure in use;
• Execute Virtual Desktop Infrastructure (VDI) set-ups & configuration for Infrastructure Architecture (IA) projects;
• Assist with set-up of automation environments and communicate technical infrastructure requirements to deploy automation solutions;
• Collaborate with other technologists to evaluate and create proof of concepts for new technical solutions to drive and create enhanced business value;
• Serve as Subject Matter Expert for each technical product as well as infrastructure support;
• Define and implement best practices for the Continuous Integration and Continuous Delivery (CI/CD) processes;
• Provide support to production and between environments for deployment of automation;
• Identify bottlenecks and devise solutions to mitigate and address these issues;
• Triage issues by looking at logs, services, database calls, etc.; and
• Analyze and address all security alerts resulting from software scans, vendor tech notes and technical bulletins;
• Partial work from home benefit available.

Requirements:
• ~10% domestic travel required.

• Master's degree or foreign equivalent in Information Systems Engineering and Management, Computers, Engineering, or a related field;
• 3 years of experience as a Devops Engineer, Software Engineer, or in a related occupation;
• Experience setting up and managing automation processes with integration of SCM (Git/GitLab), Build Tool (Maven), and Artifactory;
• Experience setting up database automation pipeline for Oracle deployments;
• Experience setting up automation testing pipeline, code security scans, and OS monitoring tools (NagiOS, Splunk, and Dynatrace);
• Experience performing root cause analysis; and
• Experience using: Jenkins, PowerShell, Shell, Tomcat, Jboss, Cloud Technology Platforms (AWS, CPC, and Azure), Confluence, Pega RPA/RDA, Ansible, Blueprism, and Java.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.