We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
New Relic’s Product & Subscription Services (PASS) Team is seeking an experienced software engineer who can contribute to the team’s mission to accelerate time to market for new products. You’ll aid that mission by:
- Providing self-serve components and services that feature teams use to build and sell their products;
- Improving the product ecosystem to reduce the cost and manual toil needed to bring new products to market.
We are a remote-first, US Pacific-based team focuses on delivering incremental value, releasing multiple times per day, and using Agile techniques, tools, and methodologies.
Our company provides businesses with a state-of-the-art observability platform that leverages advanced technologies to deliver real-time insights into the performance of software applications and infrastructure.
Our products lead at the forefront of the industry, by enabling organizations to monitor, analyze, and optimize their systems to achieve improvements in reliability, performance, and user experience.
If all of that excites you as much as it excites us, we would love to hear from you!
What you'll do
- Develop reliable and stable services using Ruby on Rails and Java.
- Create appealing user interfaces for account configuration and product provisioning using React.
- Work with Kafka to provide streams of data for other teams to ingest.
- Use all of New Relic’s cool product features to monitor and troubleshoot your own services.
- Participate in an on-call rotation to support our services; we bake stability into everything we do to ensure a healthy work-life balance.
- Work with some of the smartest, nicest people you'll ever meet.
This role requires
- 2+ years of experience developing customer-facing Ruby On Rails applications in a team environment.
- Experience with front-end frameworks (we use React).
- Experience with REST APIs.
- Experience with relational databases (we use PostgreSQL).
- A collaborative work style that includes colleagues in important decisions and leads to shared code ownership.
- Strong problem-solving skills and an ability to advocate your point of view without ego.
- Capable written and verbal communication skills, within both our remote-first team and our international company.
- Comfort and willingness to give and receive feedback; accountability and candor in a blameless work culture.
Bonus points if you have
- Familiarity with Java, JavaScript, React, and/or GraphQL.
- Experience deploying and working with distributed systems technologies.
- Experience using Apache Kafka or an alternative messaging system.
- Experience with unit and integration test automation that adds to a development team's efficiency and reliability, as well as a passion for applying these techniques to your projects.
Please note that visa sponsorship is not available for this position.
#LI-GK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
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What We Do
The world’s best engineering teams rely on New Relic to visualize, analyze and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help companies create more perfect software. Learn why customers trust New Relic for improved uptime and performance, greater scale and efficiency, and accelerated time to market.
