QA Engineer Test Hub

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Bengaluru, Karnataka
Mid level
Cloud • Internet of Things • Software • App development • Automation
SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential.
The Role
As a QA Engineer, you will develop, test, and enhance software, ensuring quality through manual and automation testing, collaborating with stakeholders and the development team, and documenting processes.
Summary Generated by Built In

At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.


Job Description

The Zephyr for Jira product is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. As a Senior Software Engineer, you will be integral part of this transformation and will be solving challenging business problems and build highly scalable and available applications that provide an excellent user experience. Here are key responsibilities of the role –

Summary

  • You will write code per product requirements and create new products.
  • You will design, document and implement new systems, as well as enhancements and modifications to existing software with code that complies with design specifications and meets security and Java best practices.
  • You will interact with both business and technical stakeholders to deliver high quality products and services that meet business requirements and expectations while applying the latest available tools and technology
  • Develop scalable real-time low-latency data egress/ingress solutions in an agile delivery method

Responsibilities:

  • Collaborate on feature definition and take a leading role in defining customer usage scenarios.
  • Exploratory testing of feature components beyond the scope of agreed acceptance tests
  • Manual regression testing of integrated components for each production release
  • Support development of test automation.
  • Monitor and debug automation test failures
  • Ensure delivery of a high-quality product meeting all requirements within the scheduled timeframe
  • Collaborate closely with the development team to analyse, debug and resolve any application issues
  • Participate in internal feature demos.
  • Document process, designs, test results, and analysis.

Qualifications:

  • 2-4 years of experience in software development lifecycle.
  • Familiarity with the software development lifecycle including version control, build process, testing,
    and code release.
  • Excellent problem solving, analytical and technical troubleshooting skills.
  • Effective verbal and written communication skills, and demonstrated ability to work well with a 
    globally distributed team.

Must Have:

  • Strong QA Fundamentals
    • Experience in testing web application
    • Good understanding of Windows/Linux environments
    • Knowledge in SQL database
    • Experience in API testing
    • Proficient in Java/Java Script
    • Experience with Performance (Jmeter)
    • Experience with JAVA/ Selenium
    Nice to have qualifications:
    • Experience with BDD/Cucumber
    • Experience with API/Rest Assured
    • Experience with Linux/Window Serve


Why you should join the SmartBear crew:

  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

  • Our main goal at SmartBear is to make our technology-driven world a better place.
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
  • We’ve won major industry(product and company) awards including best places to work


"SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious."


#LI-PD1


Top Skills

APIs
Bdd
Cucumber
Java
JavaScript
Jmeter
Rest Assured
Selenium
SQL

What the Team is Saying

Person1
Dana Eshleman
Enterprise Account Manager
“Working at SmartBear presents me with new challenges and opportunities for personal growth. Our support teams are consistently eager to collaborate, and our management demonstrates that my development and success is a priority.“
Dana Eshleman
Abbey Joyce
Yerli Villatoro
Allison Stone
Kayla Bauerlein
Cynthia Gumbert
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The Company
HQ: Somerville, MA
800 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential. The company’s powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality.

SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves.

Award-winning and industry favorite tools including SwaggerHub, TestComplete, Bugsnag, ReadyAPI, Zephyr, and Pactflow, among others. Trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

With an active peer-to-peer community, we meet customers where they are to help make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.

Why Work With Us

SmartBear is revolutionizing software quality not just for our customers, but for our customers’ customers. With quality at the heart of everything we do, we actively support and train new teammates, fostering growth through development and internal promotions. Our culture is open, fun, and welcoming, empowering all experience levels to thrive.

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SmartBear Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

SmartBear supports flexible work arrangements, balancing home and work life uniquely for each employee. We offer In-Office, Hybrid, and Fully Remote options, recognizing the value of both in-person collaboration and personal flexibility for our team.

Typical time on-site: Flexible
Company Office Image
HQSomerville, MA
Company Office Image
Bath, GB
Company Office Image
Bengaluru, IN
Company Office Image
Galway, IE
Company Office Image
Wrocław, PL
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