Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Design, develop, and maintain PEGA applications using PEGA best practices
- Configure case management, workflows, business rules, and integrations
- Analyze business requirements and translate them into technical solutions
- Participate in requirement discussions, design reviews, and sprint activities
- Perform unit testing, debugging, and issue resolution to ensure application quality
- Collaborate with business stakeholders, architects, and development teams
- Support application deployments and production issue troubleshooting
- Ensure compliance with PEGA standards, performance, and security guidelines
- Leverage PEGA AI capabilities and support basic AI-driven automation initiatives
- Contribute to Agile/Scrum ceremonies and deliver assigned work within sprint timelines
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Graduate degree or equivalent experience
- Bachelor's degree in Computer Science, Information Technology, or a related field
- PEGA Certified Senior System Architect (CSSA) certification
- 4+ years of experience in PEGA application development and implementation
- Experience with PEGA integrations, REST/SOAP services, and database concepts
- Solid knowledge of PEGA Case Management, BPM, and workflow development
- Understanding of Agile/Scrum development methodologies
- Demonstrated solid analytical, problem-solving, and debugging skills
- Demonstrated excellent communication and stakeholder management skills
- Demonstrated ability to work independently and collaboratively in a fast-paced environment
Preferred Qualification:
- Basic knowledge of AI/Intelligent Automation capabilities within PEGA
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Graduate degree or equivalent experience
- Bachelor's degree in Computer Science, Information Technology, or a related field
- PEGA Certified Senior System Architect (CSSA) certification
- 4+ years of experience in PEGA application development and implementation
- Experience with PEGA integrations, REST/SOAP services, and database concepts
- Knowledge of PEGA Case Management, BPM, and workflow development
- Understanding of Agile/Scrum development methodologies
- Solid analytical, problem-solving, and debugging skills
- Excellent communication and stakeholder management skills
- Ability to work independently and collaboratively in a fast-paced environment
- Basic knowledge of AI and intelligent automation capabilities within PEGA
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
