Software Engineer - Observability

Posted 5 Days Ago
Toronto, ON, CAN
In-Office
142K-190K Annually
Senior level
eCommerce • Retail
The Role
Design and build hyperscale observability infrastructure for metrics, logs, and traces. Develop fault-tolerant, high-throughput distributed services using Golang or Python; operate Kubernetes-based systems; improve resilience through autoscaling and self-healing; and partner with SREs and platform teams on reliability, incident response, architecture reviews, and production operations. The role includes on-call participation and work with technologies such as Prometheus, OpenTelemetry, ClickHouse, and Grafana.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.


About the team and the role:

The Observability Platform team builds and operates the infrastructure that helps eBay teams monitor, fix, and improve the reliability of large-scale distributed systems. This platform supports the telemetry and reliability needs of thousands of microservices across eBay and operates at hyperscale, processing billions of time series and petabytes of log data using modern open-source technologies including Prometheus, ClickHouse, OpenTelemetry, and related tools.

As a Software Engineer on this team, you will design and build scalable distributed systems with Golang / Python that power metrics, logs, traces, and related observability workflows across the stack—from ingestion and storage to query and visualization. You will partner closely with SREs, platform engineers, and service owners to solve complex reliability challenges, improve operational excellence, and help shape the future of observability at eBay.


This role offers the opportunity to work on critical systems, contribute to open-source technologies, and grow through direct exposure to some of eBay’s most complex infrastructure challenges. This role also includes participation in the team’s on-call rotation in support of production reliability.

What you will accomplish:


  • Design and deliver scalable, fault-tolerant observability infrastructure that improves reliability while reducing operational overhead for platform and engineering teams
  • Build and optimize high-throughput services for ingesting, transforming, storing, and querying telemetry data across logs, metrics, and traces
  • Strengthen the resilience of Kubernetes-based production systems through self-healing, autoscaling, and robust operational design
  • Partner with SREs, platform teams, and service owners to translate observability needs into tools and platform capabilities that improve incident response and operational excellence
  • Contribute to architecture reviews, production readiness discussions, and post-incident findings to drive continuous improvement across the platform
  • Expand your technical breadth by working across distributed systems, cloud-native infrastructure, and optionally user-facing observability experiences.

What you will bring:


  • 7+ years of experience in software engineering, infrastructure engineering, or a closely related field
  • Strong programming skills in Golang or Python, with experience building reliable backend or infrastructure services
  • Deep understanding of distributed systems concepts such as fault tolerance, scalability, and system reliability
  • Hands-on experience deploying and operating containerized services in Kubernetes or similar cloud-native environments
  • Solid understanding of observability domains including metrics, logs, and traces
  • Experience with tools such as Prometheus, Grafana, OpenTelemetry, ClickHouse, or similar technologies; familiarity with time-series systems, high-throughput data pipelines, open-source infrastructure, or React/JavaScript is a plus

Additional Details

The base pay range for this position is expected in the range below:

C$142,400 - C$190,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.

Skills Required

  • 7+ years of experience in software engineering, infrastructure engineering, or a closely related field
  • Strong programming skills in Golang or Python
  • Experience building reliable backend or infrastructure services
  • Deep understanding of distributed systems, fault tolerance, scalability, and system reliability
  • Hands-on experience deploying and operating containerized services in Kubernetes or similar cloud-native environments
  • Solid understanding of metrics, logs, and traces
  • Experience with observability tools such as Prometheus, Grafana, OpenTelemetry, ClickHouse, or similar technologies
  • Familiarity with time-series systems, high-throughput data pipelines, and open-source infrastructure
  • Familiarity with React or JavaScript

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength — Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth — A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility — Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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