Position Overview:
As a Software Engineer at Diligent, you'll take on a hands-on technical role in building secure, scalable serverless microservices and AI-powered features using TypeScript and React on AWS for our Risk Manager platform. You'll contribute to our mission of making risk management effortless for our customers, working in a team that owns its services end to end—from architecture and implementation to monitoring and continuous improvement.
This role is ideal for a mid-level engineer who writes solid code, mentors others, and is ready to build production AI/agentic features — not just use AI as a development aid, but ship intelligent capabilities to customers. You'll guide junior engineers, shape architectural discussions, and help scale modern development practices.
Key Responsibilities
- Own and deliver well-defined stories independently, with a clear grasp of team architecture, frameworks, and tools.
- Actively contribute to code reviews, testing practices, and maintain service stability.
- Support and guide junior engineers (SE-I), fostering collaboration, knowledge sharing, and constructive feedback.
- Maintain healthy development flow by adhering to Agile processes and driving iterative enhancements.
- Design and implement AI-powered product features — LLM integrations, agentic workflows, and tool-use patterns that ship to customers. Use AI-augmented development workflows (Claude Code, Copilot) to accelerate your own coding, debugging, and testing.
- Understand core LLM concepts (e.g., tokens, context length, hallucinations), recognize safe vs. unsafe use cases, and flag ethical, privacy, or cost concerns.
Required Experience/Skills
- 3–5 years of professional software engineering experience in an agile, fast-paced environment.
- Familiar with core AI concepts (tokens, context length, embeddings, hallucinations), understands high-level LLM behavior, and recognizes safe vs. unsafe use cases (privacy, security, fairness).
- AI Tooling & Practices: Uses AI to boost productivity (e.g., test scenarios, architecture drafts, research), skilled in prompt engineering (instruction vs. few-shot), and evaluates AI outputs responsibly (bias, cost, ethics).
- Backend Proficiency: Builds RESTful APIs with Node.js/TypeScript, works with Docker/container workflows, employs Git for version control, and has hands-on experience with SQL databases (e.g., PostgreSQL).
- Frontend proficiency: Strong experience with React for building modern, component-based web interfaces.
- Cloud & infrastructure basics: Hands-on with AWS services; familiarity with infrastructure as code (CDK, Terraform) is a plus.
- CI/CD mindset: Experience or interest in CI/CD pipeline setup and exploring AI-assisted DevOps tooling.
- Collaboration & communication: Comfortable discussing architectural decisions, documenting designs (potentially with AI assistance), and presenting technical ideas clearly.
#LIHybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Skills Required
- 3-5 years of professional software engineering experience in an agile, fast-paced environment.
- Familiarity with core AI concepts (tokens, context length, embeddings, hallucinations) and safe vs. unsafe use cases.
- Experience with AI tooling and prompt engineering; evaluates AI outputs responsibly (bias, cost, ethics).
- Builds RESTful APIs with Node.js and TypeScript.
- Hands-on experience with Docker and container workflows.
- Proficient with Git for version control.
- Hands-on experience with SQL databases (e.g., PostgreSQL).
- Strong experience with React for building component-based web interfaces.
- Hands-on experience with AWS services.
- Infrastructure as code experience (CDK, Terraform).
- Experience or interest in CI/CD pipeline setup and AI-assisted DevOps tooling.
- Ability to mentor and guide junior engineers, participate in code reviews, and communicate architectural decisions.
- Comfortable documenting designs and presenting technical ideas clearly.
Diligent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diligent and has not been reviewed or approved by Diligent.
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Healthcare Strength — Healthcare coverage includes comprehensive medical, dental, and vision options. Wellness programs are also highlighted as part of the package.
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Retirement Support — Retirement offerings include a 401(k) with employer match in the U.S. and regional plans internationally. This structure underscores support for long-term savings.
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Leave & Time Off Breadth — Time off is framed as flexible with “unlimited PTO” and periodic recharge weeks in some areas. Parental leave is also promoted within the global package.
Diligent Insights
What We Do
Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
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