Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Do you dream of IP addresses and want to build tools for the networks that power the future? Are you passionate about automating repetitive tasks for users and delighting them with easy buttons? If so, then we want you on our team!
We're looking for a talented Senior Software Engineer, Network Observability to join our growing team. In this role, you'll be a key player in building, scaling, and automating the next generation of our network observability infrastructure. This role is a hybrid SRE/Software focused on designing, building, and maintaining innovative tools and solutions to support the software engineers focused on device alarming and ticketing. This could be something as simple as developing an LLM prompt for repetitive use, or as complex as supporting the entire CI/CD pipeline.
Responsibilities
Own the Pipeline: Design, implement, and operate high-scale, fault-tolerant CI/CD pipelines (e.g., using GitHub Actions, Jenkins, or similar platforms) for testing and deploying monitoring configurations (e.g., Assure1 rules, Grafana dashboards, and anything else).
Drive Developer Velocity: Identify and eliminate bottlenecks in the development lifecycle (commit-to-deploy time) through sophisticated tooling and automation (e.g., automated configuration testing, dependency management, and fast environment provisioning).
Infrastructure as Code (IaC): Develop and maintain Infrastructure as Code (using Terraform, Ansible, or similar) to manage the build farm and testing environments in our lab and expanding to cloud platform (AWS).
Build Observability: Implement comprehensive observability (metrics, logs, traces) into the build pipeline itself to track performance, identify flaky tests, and measure Developer Experience (DevEx) metrics.
Code Quality and Standards: Build automated static analysis, linting, and validation tools to enforce high quality and consistency across all monitoring and alerting rule sets.
Automate Everything: Aim for complete automation of simple developer tasks. Fault rules can and should be automated end to end, only requiring review from an SME.
Consultation & Mentorship: Act as a subject matter expert for developer tools, offering guidance and technical solutions to monitoring teams to help them adopt best practices. Stay up-to-date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes throughout the organization.
Qualifications
Experience working with various databases such as Postgres, MySQL, Neo4j, Oracle, and Elasticsearch
Understanding of network protocols (TCP/IP, BGP, OSPF, etc.) and routing/switching technologies
Previous work with metrics collection SNMP and GRPC in both push and pull sceanarios
Experience with a variety of scripting languages (Python, Javacript, TypeScript)
Experience with IaaC scripting languages, like Ansible and Terraform
Experience with open-source observability systems like Prometheus, Grafana, and Cacti
Strong knowledge of containerization technologies like Docker and orchestration with Kubernetes.
Strong abilities on the Linux command line and working with various flavors of Linux
Familiarity with test-driven development applied to infrastructure and configuration files.
Previous experience delivering a production software product and maintaining a high degree of users awareness
Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Google Suite, Zoom, etc
A passion for tackling complex problems and combining technical solutions with process solutions.
Bonus Points if you have:
Experience with Netcool, SevOne, or Unified Assurance observability systems
Experience working with large data sets
Experience optimizing testing and/or build pipelines for repetitive data testing
Education & Experience
Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience)
Minimum of seven (7) years of experience in software development with a variety of languages
Estimated base salary range: $89,800 - $138,200 USD/annually
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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What We Do
Zayo Group Holdings, Inc. is a leading global communications infrastructure platform, delivering a range of solutions, including fiber & transport, packet and managed edge services. Zayo owns and operates a Tier 1 IP backbone spanning 134,000 miles across North America and Europe. By providing this mission-critical bandwidth to its category-leading customers across the wireless, hyperscale, media, tech and finance industries, Zayo is fueling the innovations that are transforming society. For more information, visit https://zayo.com.
Why Work With Us
We are ambitious and collaborative. Our culture is centered on excellence and exceeding customer expectations through high performance, big ideas, and a growth mindset.
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