At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with global brand customers like Samsung, HP, Sony, and Visa.
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.
The Khoros engagement platform comprises Online Community, Social Media Management and Messaging products for digital customer service, digital support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.
We’re looking to add multiple engineers (Software Engineer I, II and III) to our engineering team. These roles will be responsible for building and maintaining SaaS applications in the digital media space. You will work in cross-functional teams and love delivering value to our customers through shipping code.
*You will be aligned to the right level of role based on your experience and qualifications.
Some Responsibilities Include:
- Collaborating with the team making sure deliverables are delivered on time with high quality.
- Developing and testing high quality code to implement features including writing both unit and integration tests
- Performing code reviews and improving code quality by applying solid design principles
- This role will primarily be focused on customer retention involving resolving known product and platform issues in a full stack role
Minimum Requirements:
- Experience with Java programming language including object oriented design
- Experience with front end tech including: HTML, Javascript/TS, CSS, ReactJS
- Experience building scalable infrastructure, REST API interfaces and distributed systems
- Additional requirements by role:
Software Engineer III
- 4-6 years of professional experience with the above technologies
Software Engineer II
- 2-4 years of professional experience with the above technologies
Software Engineer I
- BS in Computer Science/Engineering or related experience
Nice To Haves:
- Open Source tech such as: Elastic search, Redis, MySQL
- Experience with AWS technologies (EC2, DynamoDB) or equivalent
- Someone who understands git, pull requests
- Autonomous teams building interrelated microservices
- Continuous integration tools such as Jenkins
This is a United States-based, remote position; however, at this time we are not able to consider candidates living in the following states: Alaska, Arkansas, Delaware, Hawaii, Idaho, Iowa, Kentucky, Nevada, North Dakota, South Dakota, Tennessee, Vermont, West Virginia and Wyoming.
The base salary for the roles will range from $70,000- $115,000 with a 5-10% Bonus based. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications. Your actual pay will be based on your skills and experience — talk with your Talent Acquisition Partner to learn more.
At Khoros we encourage our employees to be real. In keeping with this philosophy, we appreciate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history. If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. We know confidence levels and imposter syndrome can get in the way sometimes. We don’t want either to get in the way of finding awesome candidates!
About Khoros
The Khoros platform connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management so brands can listen, respond, and act on customer conversations- creating deep relationships and fostering brand loyalty and advocacy.
Khoros offers a great working environment and competitive compensation and benefits packages. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.
Our Core Values
Accountability - We embrace an ownership mentality
Customer-Centricity - We are obsessed with achieving customer value
Agility - We move with urgency and purpose
What We Do
Khoros is a global leader in digital-first customer engagement software and services. We build enterprise software and offer expert services for digital customer service, messaging, chat, online brand communities, and social media management. Our platform is used by over 2,000 of the world's biggest and best brands to help them create customers for life.
Why Work With Us
At Khoros, we’ve worked hard to create a culture where every employee is valued. We’re made up of many backgrounds and perspectives, and we strive to celebrate our differences to create a collaborative and respectful workplace. We hire for potential, offer learning opportunities, and encourage growth within the organization to advance your career.
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