About Us
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
Learn more at www.ujet.cx.
Opportunity
UJET is searching for 2 experienced Mobile SDK Software Engineer's to join our growing team! One Engineer will be focusing on iOS and the other on Android. The ideal candidate's are someone who has shipped several products at large scale and is meticulous with code style and quality, with the ability to own features and end-to-end architecture.
Responsibilities
- Establish yourself as a subject matter expert and focus on initiatives on the mobile SDK team
- Be a collaborative team player who can lead and deliver backend services with high availability, low latency, and auto scalability
- Collaborate between engineers, product owners, and designers
- Possess a deep understanding of the product and business goals which translate into technical design documents
- Drive strong engineering practices within your team and define and teach these practices within the UJET developer community
- Find ways to spread learning across the organization (give internal talks, contribute to internal blogs, etc.)
- Design, build, document, release, and support scalable, and reliable mobile software systems.
- Gather technical requirements, make architectural trade-off decisions, apply synchronous and asynchronous design patterns, write and review code, and deliver software products with speed and quality.
- Interface and collaborate with our POS terminal vendor partners as the technical point of contact for new and on-going integration projects as needed.
Requirements
- 4+ years’ experience in software development, with at least 2 years of Android or iOS native development experience
- Expertise in either iOS and/or Android mobile operating systems along with a willingness to learn and contribute to the other.
- Working experience developing SDKs
- Experience implementing mobile design principles with deep understanding of mobile lifecycle
- Efficiency in software best practice and tools like Git, CI, etc
- Ability to work collaboratively and cross-functionally, in a fast-paced start-up environment
- Bachelor's Degree in Computer Science preferred but not required
UJET is an Equal Opportunity Employer
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).
UJET DEI Statement
At UJET, everyone is welcome and supported in their development at all stages in their career journey with us. Fostering a diverse and inclusive culture is at the core of everything we do. It is embedded in our values to always: Be Human, Accountable, Respectful, Transparent and Speak up. We actively celebrate the unique attributes of our colleagues and work to create an environment of inclusion and belonging for them.
Fair Chance Employer
We value diverse experiences and we are committed to considering individuals with criminal records and providing a fair chance at employment.
Compliance Responsibilities
Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.
Why UJET?
In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!
What We Do
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Learn more at ujet.cx
Why Work With Us
Through its drive for innovation and passion for accelerating digital transformation, UJET is a leading provider of cloud contact center software. UJET helps support organizations of all sizes and industries break down silos, reshape business models, and realize their true potential.
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