Software Engineer (Mid-Level), Platform AI

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Estonia
Information Technology
The Role
About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The work

As a full-stack engineer, you'll drive end-to-end development across our technology stack. You'll create Elixir microservices backed by Postgres, Redis, and DynamoDB, while also building React front-ends. Our services run on Kubernetes in Docker containers.

Working in self-reliant product teams, you'll contribute to diverse projects throughout the entire development lifecycle. This role is perfect for those passionate about both server-side and client-side technologies, eager to craft cohesive, full-stack solutions.

The team’s setup

This role offers an exciting opportunity to join our Platform AI Group. Becoming a valued member of a team that focuses on Glia’s developments in AI. Using Amazon Bedrock and different models, to provide valuable features to our customers using the advances in LLMs and AI in general.

Our team is distributed across Estonia (Tartu, Tallinn) operating in the Eastern European time zone (EET/EEST).

Our current tech stack

  • Coding languages: Elixir, Ruby, Javascript (React)
  • Current Persistence Solutions: Amazon RDS for PostgreSQL, DynamoDB, S3

Infrastructure: AWS

  • Monitoring: DataDog
  • CI/CD: Jenkins
  • AI: Gemini, CoPilot, Amazon Bedrock
  • Other: AWS services, Kafka, GitHub

Note: We are constantly evolving our tech stack to ensure the usage of the right tools for specific needs, and you will be part of the process of choosing new technologies.

Responsibilities

  • Execute full-stack development projects
  • Develop, and maintain Elixir and Ruby services. Also front-end in React
  • Collaborate with cross-functional teams on new feature definition, design, and delivery
  • Propose product enhancements based on a strong understanding of our offerings
  • Ensure application performance, quality, and responsiveness. Participate in on-call
  • Troubleshoot software issues
  • Implement and improve code quality, organization, and automation best practices
  • Develop unit and UI tests for robust, scalable solutions

Candidate requirements 

  • Experience: 3+ years of professional software development experience from a leading fast-paced company
  • Attitude: Consistent wish to take ownership and get things done well
  • Learning: A wish to learn quickly any skills missing
  • Experienced in building and deploying scalable backend microservices and RESTful APIs on cloud platforms like AWS
  • Communication: Good verbal and written English communication skills
  • Testing: Experience with unit testing, integration testing, and test-driven development
  • Database Systems: Knowledge of Postgres and/or DynamoDB databases 
  • Knowledge of continuous integration, deployment, and delivery practices
  • Security: Understanding of web security principles and a commitment to building secure systems

Nice to have requirements

  • Experience with Elixir and/or Ruby
  • Experience with event-driven architecture

We're committed to fostering an inclusive environment and strongly encourage applications from candidates of all genders, backgrounds, and experiences. We believe that diverse perspectives lead to better solutions and a stronger team.

Our company supports work-life balance and offers flexible working arrangements to accommodate various needs. We provide equal opportunities for growth and advancement to all team members.

If you're passionate about technology and security, and you're looking for a collaborative and supportive work environment, we'd love to hear from you!

Benefits 

  • Glia stock options and competitive salary
  • Professional development support  (trainings, courses, conferences, books, etc)
  • Access to all the latest tools and equipment you’ll need 
  • Sports compensation, reimbursement for therapy, counseling sessions
  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
  • Generous referral bonuses 
  • Diversity: 25 countries represented

*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]

*Want to know more about working at Glia?  Check our Glia's Career FAQs

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The Company
HQ: New York, NY
329 Employees
Year Founded: 2012

What We Do

Glia enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.

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