Software Engineer - Level Shoes

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

We are looking for a Server-Side Swift Developer to join the backend team at Level Shoes. The team builds and operates the Vapor-based microservices that power our iOS, Android and web storefronts across six GCC markets in English and Arabic. This is a hands-on senior role with real production ownership. You will design, build, review and ship backend services, and you will be accountable for how they behave in production — including under sale-day load and when the systems we integrate with misbehave.

• Design, develop and maintain scalable backend services in Swift using Vapor.

• Own services end to end: design, implementation, code review, deployment and production health.

• Build and maintain the RESTful APIs behind customer-facing commerce flows — accounts and

authentication, catalogue, cart, checkout, payments and orders.

• Ensure correctness across multiple stores and languages, where every request is scoped to a market and a locale.

• Design and maintain integrations with third-party systems — commerce platform, order management, search, CMS, and payment/BNPL gateways — including webhook handling and safe degradation when those systems are slow or unavailable.

• Build concurrency-safe, idempotent processing for operations that run across multiple service replicas and must never be applied twice.

• Model data and optimise queries in MongoDB; implement caching and session strategies in Redis.

• Implement and tune Elastic Search-backed search and listing functionality.

• Ship behaviour changes behind feature flags with staged, measured rollouts.

• Investigate production issues from logs and metrics, and validate fixes with evidence.

• Maintain CI/CD pipelines and deployment workflows on Kubernetes.

• Explore AI-driven capabilities such as vector search for personalisation.

• Review teammates' changes; all code is reviewed before merge regardless of seniority.

What you’ll need to succeed  

• 6+ years of professional software development experience, including at least 3 years building

production backend services in server-side Swift (Vapor). Client-side Swift alone does not satisfy

this requirement — the role requires Swift running on a server, under load, with a database behind it.

Prior iOS/macOS or backend experience in other languages is welcome for the remaining years.

• Strong command of Swift concurrency, protocol-oriented design and Codable, including decoding

payloads from external systems.

• Demonstrable experience with concurrency, race conditions and idempotency in services running as multiple instances — a specific production bug you found, diagnosed and fixed, not theoretical

knowledge.

• Strong understanding of RESTful API design, authentication and token lifecycle.

• MongoDB in production, including data modelling, indexing and query performance.

• Redis for caching and session state, including graceful behaviour when it is unavailable.

• ElasticSearch for search and listing.

• Experience integrating payment gateways and third-party APIs, including webhook-driven flows.

• Kubernetes: deploying and operating containerised services, and reading logs and metrics to a

defensible conclusion.

• Git, CI/CD pipelines and automated testing; Swift Package Manager for dependency management.

• Strong grasp of performance, scalability and security best practices.  

• E-commerce, payments or another domain where defects have direct financial consequences.

• Integration experience with Magento or a comparable commerce platform, or with an order

management system.

• Multi-tenant or multi-region systems where data isolation is a correctness requirement.

• Localisation beyond string swapping, including right-to-left languages.

• AWS or another cloud platform for hosting backend services.

• Logging and monitoring tools such as New Relic, used for investigation rather than dashboards alone.

• Feature-flagging and progressive rollout platforms.

• Jenkins and Gerrit.

• Agile development methodologies.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.