Technical Project Manager - Integrations

Who are Heidi?

Heidi is on a mission to halve the time it takes to deliver world-class care. 

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world. 

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.

 We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge?

What you’ll do:

• Integration Development: Design, develop, and implement backend integrations with various EHR systems, ensuring compliance with industry standards (e.g., FHIR, HL7) while being flexible to adapt to custom APIs.

• Project management: Implementations for large clients such as an Epic/Cerner integration with a hospital or using our SDK to create a new integration e.g. getting contracts to them, managing them through the process, first point of call for them.

• Collaboration: Work closely with cross-functional teams, including product managers, software engineers, contractors and stakeholders, to gather requirements and define integration solutions.

• Testing and Validation: Conduct thorough testing of integration solutions to ensure data integrity, accuracy, and security. Troubleshoot and resolve any issues that arise during testing and deployment.

• Documentation: Create and maintain comprehensive documentation for integration processes, including design specifications, test plans, and user manuals.

• Monitoring and Maintenance: Implement monitoring tools to track integration performance and troubleshoot any issues post-deployment. Ensure ongoing support and maintenance for existing integrations.

• Best Practices: Stay up-to-date with industry trends and best practices in EHR integrations. Recommend and implement improvements to enhance integration processes and outcomes.

What we will look for:

• Software development, engineering background, ideally backend Python, potentially moved into program/project management

• Strong technical knowledge of  integrations and APIs eg. ideally can have a conversation about HL7, SMART, FHIR, SNOMED, ICD10 codes, CDI, RCM & billing in EHRs, SFTP server

• Experience with US EHRs such as Epic, hospital implementations or EHR integrations is highly desirable

• Experienced working with cross-functional teams and working with external partners to deliver tailored solutions

• Someone who thrives in a fast-paced, growth-focused environment and is passionate about building systems that scale.

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

  • We are relentless owners, we take full accountability for our work, embracing victories and setbacks.

  • We are clinical inventors, guided by an unwavering moral compass and grounded in data-driven truths.

  • We are humble winners, pursuing  success with a stoic determination while remaining warm and humble with each other in victory.

  • We are confident explorers, welcoming uncertainty with open arms; thriving in uncharted territories and excelling in low-context environments.

Why you will flourish with us? 🚀

• Additional paid day off for your birthday and wellness days

• Full gym access in our Melbourne location and Sydney TBC..

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact  as you immerse yourself in one of Australia’s leading healthtech startups 

• If you have an impact quickly, the opportunity to fast track your startup career!