About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
- Design and implement reliable data pipelines and services that summarize deployment log data into daily user-, team-, department-, and agent-level metrics powering the Insights dashboards.
- Build and evolve backend APIs and services that sit between our product logs, warehouses, and the Insights UI, with a high bar for correctness, debuggability, and latency.
- Contribute to the NLQ for Insights initiative by extending the agentic loop and tool library over our Insights warehouse so moderators and admins can ask natural-language questions and get accurate, explainable answers.
- Build user targeting platform for marketing and growth campaigns.
- Improve observability, alerting, and backfill workflows for Insights jobs so metric issues are caught early and resolved safely via idempotent backfills.
- Partner with Pricing, Finance, Data, Marketing and Product to keep internal dashboards and external Insights views aligned on core definitions (e.g., active users, assistant and agent usage, utilization) and to support usage-based pricing and renewals.
- 5+ years of industry software engineering experience, including meaningful ownership of production services or analytics systems.
- Strong experience building backend services and APIs in one or more of: Golang, Java, Typescript, or Python, and comfort jumping across the stack when needed (from data pipelines to APIs to web UX).
- Proficiency in SQL and experience working with modern data warehouses or analytics stacks.
- This role is hybrid (4 days a week in our San Francisco office).
Top Skills
What We Do
Glean searches across all your company’s apps to help you find exactly what you need and discover the things you should know.
🔍 AI-powered workplace search.
💡 Personalized results and knowledge discovery.
⚡ Easy to use, ready to go— right out of the box.
