Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.
About Grammarly
Grammarly is the world’s leading AI writing assistance company trusted by over 40 million people and 50,000 organizations. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.
The opportunity
To achieve our ambitious goals, we’re looking for a Software Engineer to join our Reliability Engineering team as part of the wider Engineering Platform team. This role will build world-class, secure, and reliable cloud-native infrastructure solutions for Grammarly engineers that will scale with our user base.
Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.
As a Software Engineer, Infra, you will be a key player in building and enhancing the reliability and observability of our services across the engineering organization. You will be part of a centralized team focused on improving incident management, introducing auto-scaling and resilience mechanisms, conducting chaos testing, and self-healing. Your work will be instrumental in establishing a center of excellence for reliability, establishing and evangelizing best practices, and developing tools to scale these practices across all engineering teams.
In this role, you will:
- Use modern infrastructure management tools and services like AWS to build a massively scalable platform for Grammarly’s services.
- Be an ambassador for Operational Excellence - building and continually improving incident management tooling and processes.
- Implement proactive reliability improvements to reduce manual intervention and increase reliability. This includes automated deployment improvements, canary analysis, self-healing mechanisms, and autoscaling.
- Manage cloud-native infrastructure solutions, such as cross-service infrastructure, Kubernetes clusters and deployments, auto-scaling tool sets, and service discovery.
- Build solutions and frameworks to spin up, test, deploy, and observe Grammarly’s service reliability.
- Participate in on-call incident response and escalation procedures.
Qualifications
- Has experience managing live production SaaS environments with high load.
- Is experienced in working on a centralized reliability or SRE team configuration.
- Hands-on experience with cloud-native infrastructure solutions such as container orchestration and service discovery in Kubernetes-based environments.
- Background in software development or engineering roles with a focus on reliability.
- Is knowledgeable on all things Reliability and how to scale those solutions across the engineering organization.
- Is knowledgeable of AWS —or has deep expertise in Azure or GCP and is willing to learn AWS quickly.
- Can deliver maintainable and high-quality code in Go or other languages.
- Can communicate well and collaborate effectively, empathetically, and proactively on a tightly integrated team.
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
- Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
Support for you, professionally and personally
- Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being.
- A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our team member resource groups, Grammarly Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.
We encourage you to apply
At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. Grammarly is an equal opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, color, gender expression or identity, sexual orientation, sexual identity, national origin, citizenship, age, marital status, veteran status, disability status, criminal prosecution, judgment in a criminal case, or any other characteristic protected by law.
For more details about the personal data Grammarly collects during the recruitment process, for what purposes, and how you can address your rights, please see the Grammarly Data Privacy Notice for Candidates here.
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Top Skills
What We Do
Grammarly is the world’s leading AI writing assistance company, trusted by over 40 million people and 50,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 get their point across—and get results—without compromising security or privacy. We believe that great writing gets work done.
Grammarly’s product offerings—Grammarly Business, Grammarly Premium, Grammarly Free, and Grammarly for Education—work where you do, delivering contextually relevant writing support across over 500,000 apps and websites.
Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces. Grammarly offers a dynamic hybrid working model. This approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.
Why Work With Us
Grammarly’s values-driven team is growing to support our expanding user base and continue developing our writing assistance into a truly comprehensive communication partner. Our working model balances remote work with in-person collaboration at Grammarly’s hubs in San Francisco, Kyiv, New York, and Vancouver.
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Grammarly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.