Founded in 2018, Persona is a 250-person tech startup based in San Francisco, backed by Index Ventures, Coatue, Founders Fund, and First Round Capital. Persona offers flexible building blocks that help businesses fight fraud, stay compliant, and build trust among their customers. For example, Coursera uses Persona to ensure the right person is earning each degree, OpenAI uses Persona to prevent the misuse of ChatGPT, and Lime checks the ages of customers before they ride electric scooters or bikes. To learn more about our company and team, check out this short video.
About the role
We are looking for passionate engineers who are excited to build the identity layer for the internet. As an Infrastructure Engineer at Persona, you will be responsible for building, operating and monitoring the foundational components upon which our services are built. You will help empower our engineering organization to deliver product features to our customers rapidly, with high scalability, excellent resilience and cost effectiveness. Our infrastructure team operates remotely in the United States (with teammates in each time zone!), but commits to visiting our San Francisco HQ once a quarter to work together in person.
What you'll achieve
- Embrace and champion engineering best practices within the product engineering teams
- Work closely with product teams to plan and build scalable, resilient and cost-effective infrastructure systems that meet launch goals, reach new markets and scale with product demand
- Partner with fellow engineering teams to deliver on complex initiatives together
- Develop simple, elegant solutions to complex problems
- You will work in a solution stack that extends all the way from complex back-end data through web services to highly usable web-based user interfaces
- You will be able to directly shape system design, development methodologies, and implementation technologies
What you'll bring to Persona
- BA/BS in computer science, software engineering or equivalent experience
- 5+ years of work experience as an infrastructure engineer working with cloud-based infrastructure, online data stores and infrastructure-as-code pipelines
- Experience in cloud-based infrastructure, familiarity with modern networking concepts and experience managing infrastructure using infrastructure-as-code practices
- Experience managing and scaling containerized software deployment systems such as Kubernetes
- Experience in Software development in one or more of the general-purpose programming languages: Ruby, Go, Python, Java, etc
- Experience in working in high-energy small startup environments
- Knowledge of and expertise in software engineering best practices for software development life cycle, including requirements gathering, design, coding standards, code reviews, source control management, build processes, testing, and operations
- Ability to communicate effectively with users, technical teams, and management
- Strong problem-solving skills
- The ability to work effectively within a fully remote engineering environment
At Persona, we believe in people above all else. We strive to create an inclusive environment where everyone's contributions are valued and their growth is supported. We're honored to be recognized as one of Fortune's Best Medium Workplaces, a testament to our commitment to fostering a world-class team. You can read what it’s like to work at Persona on Glassdoor.
Top Skills
What We Do
Persona helps businesses manage KYC/AML/KYB programs, fight fraud, and build trust by automating any identity-related use case with our flexible identity infrastructure. For example, we help Branch automate their KYC process and Coursera verify learners’ identities before delivering course credentials.
Beyond securely collecting and verifying user information such as PII, government IDs, and biometric selfies, our platform also provides flexible case review and orchestration tools to help businesses streamline and automate their identity operations — from setting custom rules to ingesting third-party data and triggering external actions.
Why Work With Us
Persona's a leader in identity verification, offering unmatched flexibility to meet diverse business needs. With customizable building blocks, our product adapts to various industries, use cases, and risk levels. Our core value of having a People-first culture thrives on new perspectives that enrich the workplace and support our mission and value.
Gallery
.jpg)
