Software Engineer III

Job Description

It’s about creating solutions that help people.

Do others often ask you for technology advice and assistance? Are you always looking for innovative ways to help people? Do you like having the autonomy to build new solutions from the ground up? If so, being a Software Engineer at Frost could be the job for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Software Engineer III at Frost, you are our code guru, not only writing code but understanding the "why" behind it. Our software engineers believe in collaboration, ingenuity, and truly want to drive design and change in the IT realm. In this role, you will be responsible for designing, writing, testing, implementing, supporting, and documenting solutions for assigned programs and applications across the organization. You welcome a challenge and want to provide next level experiences to every individual that uses our systems.

What you’ll do: 

• Design, write, test, implement, and document solutions for assigned program modules
• Collaborate with and provide technical advice to Product Owners, Business Analysts, and lines of business to estimate level-of-effort, timing, and feasibility, to design new systems based on business requirements, and to optimize system and program functionality
• Review coding for a group of software engineers to ensure alignment with business needs, change control procedures, and Frost development standards
• Anticipate, mitigate, identify, troubleshoot and resolve system defects, escalating when necessary
• Provide SME / technical advice to project teams and support to other software engineers as necessary
• Adhere to procedures for change control for production systems
• Build integrations for Financial Crimes/Fraud solutions, including designing, developing, and testing integrations
• Partner with vendors and technology solutions providers to integrate and automate Financial Crimes technology solutions
• Ability to maintain a sense of urgency to deliver projects with collaborative agility
• Perform production support and facilitate continuous improvement of system reliability and efficiency
• Document procedures, system designs, and architectural diagrams and estimate level-of-effort for designing/coding new systems/interfaces
• Work with Enterprise Information Security teams and vendors to analyze and remediate security vulnerabilities with applications, OS, etc.
• Perform root cause analysis (RCA) of issues
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree in Computer Science, Engineering, in a related field, or equivalent experience
• Demonstrated ability to independently identify issues across interrelated programs and systems and develop the appropriate solutions, typically requiring a minimum of 4 years of experience
• Strong understanding of commonly-used concepts, practices, and procedures associated with programming
• Experience developing integration, middleware, SOAP and REST web services and/or APIs
• Demonstrated experience with scripting languages, i.e., Python, Perl, or Powershell
• Experience with database technologies, i.e., MS SQL, Postgres, or Cassandra

Additional Preferred Skills:

• 1 + years experience with a fraud risk engine solution, i.e., Actimize, Featurespace, Feedzai, or Datavisor
• Demonstrated experience with data streaming technologies, i.e., Kafka, Apache Spark
• Experience developing and managing Kafka based data pipelines
• Understanding of the Fraud landscape for various services [Online banking retail & commercial], Digital account opening, Wires, ACH, and Instant payments [RTP & Zelle]
• Experience with Payment systems: ACI/Wire, Fiserv/PEP+, ACI/Base24
• Experience with Fraud prevention and & Identity assurance systems: PING Identity/Federation, RSA Adaptive Authentication, RSA transaction monitoring. Callsign authentication
• Experience with different web services technologies; Eventing/Orchestration/Choreography
• Experience with data streaming technologies, i.e., Kafka, Apache Spark
• Familiarity with concepts used in defenses like device fingerprints, onetime passwords and anomalous behavioral detection
• Familiar with AI and ML technologies
• Knowledge of Windows OS including shell scripting, performance monitoring, and optimization
• Knowledge of web vulnerabilities 
• Familiarity with Agile SDLC practices
• Experience in Financial Institution

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.