The Role
Lead design, develop, troubleshoot, and deliver full‑stack enterprise applications. Mentor junior engineers, liaise with stakeholders and vendors, produce technical documentation, conduct code and design reviews, implement tests and automation, and provide on‑call support. Work within Agile/SDLC processes and evaluate new technologies to improve platforms and compliance.
Summary Generated by Built In
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Essential Responsibilities
- 30% Lead and Mentor
- Work closely with Business and IT leaders to define, develop, and implement solutions within the Application Development infrastructure as well as associated integration endpoints.
- Provide guidance for vendors, and other IT areas, or business division during project efforts or BAU support.
- Provide subject matter expertise of the supported solution and processes with level 2 support as needed.
- Provide technical guidance and mentorship to junior engineers, fostering their professional growth and development.
- 25% Development and Problem-Solving
- Lead the design, development, and implementation of complex projects, ensuring timely and successful delivery.
- Diagnose and troubleshoot complex technical issues, providing effective solutions.
- Conduct root cause analysis of problems and implement corrective actions as needed.
- Experience in Product Development Lifecycle, ideally within Agile methodologies, sprint planning, and project tracking tools (e.g., JIRA, Confluence, Helix).
- 15% Documentation
- Conduct technical reviews of designs, code, and documentation to ensure quality and compliance.
- Develop and maintain clear and concise technical documentation, including design specifications, test plans, and user manuals.
- Ensure proper documentation and archiving of all work.
- 10% Stay abreast of the latest industry trends, technologies, and best practices
- 10% Collaboration:
- Collaborate with cross-functional teams to ensure project success.
- Technical liaison to software engineers, systems engineers, database administrators, quality assurance, and other IT and business teams
- Provide periodic “on-call” coverage after business hours, weekends and/or holidays as needed for minimal outages/production impacts.
- 10% Research and evaluate new technologies and tools to improve engineering processes and efficiency.
Required Education & Experience: Bachelor’s in software engineering, computer science and information systems
- Additional five years of relevant experience can be considered in lieu of degree
Required Relevant Experience: Minimum direct years experience: 5+ years preferred
Required Skills:
- Proficient and dedicated to writing reliable, testable, maintainable, and performant code.
- Engage for Support & Troubleshooting as well as Implementation and Conversion Projects with following vendors Diebold Nixdorf, Hyosung, CFS Solutions, CV Systems, and Verafin.
- Strong project management and organizational skills.
- Strong understanding of SDLC and Agile methodologies.
- Strong Knowledge of JavaScript, Phython, JSON & XML, HTML5, Web Services: REST and/or SOAP API.
- Proficiency in relevant software tools (e.g., Power Bi, SQL, PowerQuery).
- Familiarity with relevant compliance standards such as PCI-DSS and GDPR
- Must be able to confidently interact with technical, non-technical, and management staff.
- Perform full-stack programming tasks according to established company, department, and project standards. Implements code that is clear, concise, tested and easily understood by others. Performs code reviews, code merges, and design reviews with peers.
- Work cross-functionally with product teams, project managers, business analysts, stakeholders, and other engineering teams to create fast, intuitive, stable, and easy to use software to meet the needs of the organization and our members.
- Perform a variety of actions that evaluate and improve department systems, processes, and applications. Provides new feature time estimates for system changes and assists in implementing modifications. Ability to effectively coach, train and mentor more junior engineers and help them solve technical challenges.
- Collects data related to user requests and determines scope, time estimates, and system impacts. Inspect business and programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
- Designs, creates, and executes system integrated test plans and automation scripts to validate application functionality.
- Implement new features, troubleshoot bugs, and assist in the support of production incidents.
- Performs code reviews, code merges, and design reviews with peers. * Must have strong analytical skills with high attention to detail.
- Designs functional system integration tests and automation scripts where applicable.
- Collaborative and team player attitude with excellent communication skills both written and oral.
- Proficient in multiple industry-adopted programming languages.
- Strong experience working between multiple projects simultaneously, with varied degrees of complexity and duration.
- Experience working in large, enterprise level programs/projects, preferably with a background in Financial Services.
- Experience and/or understanding in Financial Services, or related industry is a plus. Ability to effectively coach and mentor more junior engineers. * Proven ability to not only build technology solutions but explain your solution architecture and technology choices to enterprise Architects and senior leadership.
- Must be able to speak English fluently.
- Experience assessing and managing technology and cyber security risks related to application, network, and infrastructure.
- Perform review and refinement of the product backlog and assist with their prioritization.
- Drive the evolution of our technology platforms and development standards to ensure that we deliver scalable software solutions to business requirements.
- Serves as on-call responder for software the team supports.
- Ability to not only build technology solutions but explain your solution architecture and technology choices to enterprise architects and senior leadership.
- Proven ability to define and solve complex business problems, leveraging best in class technical solutions.
Job Environment & Physical Requirements:
- Onsite position with expectations to attend meetings and in person training is required.
- Sitting or standing for prolonged periods
- Computer for prolonged periods
- Telephone for prolonged periods
- Ability to lift up to 20 lbs.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- Bachelor's degree in software engineering, computer science, or information systems (or 5 years equivalent experience)
- 5+ years direct software engineering experience
- Proficient in writing reliable, testable, maintainable, performant code
- Strong knowledge of JavaScript, Python, JSON, XML, and HTML5
- Experience with Web Services (REST and SOAP APIs)
- Proficiency with Power BI, SQL, and Power Query
- Experience engaging with vendors (Diebold Nixdorf, Hyosung, CFS Solutions, CV Systems, Verafin) for support and implementations
- Strong understanding of SDLC and Agile methodologies
- Experience with product development lifecycle, sprint planning, and project tracking tools
- Familiarity with compliance standards such as PCI-DSS and GDPR
- Ability to mentor and provide technical guidance to junior engineers
- Ability to communicate effectively with technical and non-technical stakeholders and senior leadership
- Experience performing code reviews, merges, design reviews, and system integration testing/automation
- Experience assessing and managing technology and cybersecurity risks related to applications, network, and infrastructure
- On-call availability for after-hours, weekends, and holidays as needed
- Experience working on large enterprise programs/projects; financial services experience preferred
- Familiarity with JIRA, Confluence, and Helix (project tracking and documentation tools)
- Fluency in English
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
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Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
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Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
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Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
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The Company
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
