Software Engineer III - Systems & Reliability

Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Corporate Technology organization, you will be at the forefront of innovation, applying your skills to modernize complex systems. You will have the opportunity to promote operational excellence and improve platform resiliency by developing robust automated solutions and collaborating with product development teams.
Job responsibilities

• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Writes high-quality, maintainable, and well-tested software to develop reliable and repeatable solutions to complex problems
• Collaborates with product development teams to design, implement and manage CI/CD pipelines to support reliable, scalable, and efficient software delivery
• Partners with product development teams to capture and define meaningful service level indicators (SLIs) and service level objectives (SLOs)
• Develops and maintains monitoring, alerting, and tracing systems that provide comprehensive visibility into system health and performance
• Contributes to design reviews to evaluate and strengthen architectural resilience, fault tolerance and scalability
• Upholds incident response management best practices, champion blameless postmortems and continuous improvements
• Debugs, tracks, and resolves complex technical issues to maintain system integrity and performance
• Champions and drives the adoption of reliability and resiliency best practices

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands-on experience building production-grade software in at least one programming language such as Java or Python.
• Solid understanding of networking concepts, including TCP/IP, routing, firewalls, and DNS
• In-depth knowledge of Unix/Linux, shell script, including performance tuning, process and memory management, and file system operations
• Solid understanding of the fundamentals of distributed systems, and reliability patterns for achieving redundancy, fault tolerance, and graceful degradation
• Experience in analyzing, troubleshooting and supporting large-scale systems
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining relational database using SQL or experience with NoSQL technology such as MongoDB.
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Proficient knowledge of cloud technologies such as AWS or GCP, including deployment, management, and optimization of cloud-based applications

Preferred qualifications, capabilities, and skills

• Experience in building, supporting and troubleshooting JVM based applications, including experience with tools such as JConsole, or VisualVM
• Demonstrated experience with use and support of SQL and in-memory database technologies
• Expertise in building and maintaining CI/CD pipelines using modern tools such as Github Actions, or Gitlab CI/CD
• Proficient knowledge with observability and monitoring tools such as Prometheus, Grafana, or OpenTelemetry
• Hands- on experience containers and orchestration platforms such as Docker, Kubernetes, or Amazon ECS
• Demonstrated experience with performance and chaos testing tools such as Gremlin, Chaos Mesh, and LitmusChaos

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.