Software Engineer III- SRE

Posted 15 Days Ago
Be an Early Applicant
Wilmington, DE, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead design, develop, and troubleshoot production-grade software with emphasis on reliability, scalability, security, and automation. Serve as technical lead during incidents, implement SRE best practices, and adopt enterprise-authorized AI tools to improve code quality, testing, and operational decisioning. Mentor engineers, drive observability and CI/CD automation, and ensure responsible, auditable AI usage across the SDLC.
Summary Generated by Built In

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorganChase within the Enterprise technology, Corporate technology team , you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers. 
 

Job responsibilities

  • Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate reliability design and operational decisioning (e.g., incident/post-incident analysis and requirements traceability), validating outputs and handling operational data according to sensitivity and security requirements.
  • Develops secure high-quality production code, and reviews and debugs code written by others
    Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
  • Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
  • Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
  • Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
  • Documents and shares knowledge within your organization via internal forums and communities of practice
  • Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., testing/validation automation and production readiness), ensuring traceability/auditability, resiliency, and security controls.
  • Adds to team culture of diversity, opportunity, inclusion, and respect


Required qualifications, capabilities, and skills

  • Formal training or certification in software engineering concepts plus 5 years of applied experience
  • Proficiency in reliability, scalability, performance, security, toil reduction and site reliability best practices with the ability to implement these practices within an application or platform
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment
  • Ability to set team practices for safe AI usage in operations
  • Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
  • Experience and exposure to observability tools and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
  • Proficiency in automation and continuous delivery methods
  • Experience with troubleshooting common networking technologies and issues
  • Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
  • Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.


Preferred qualifications, capabilities, and skills
 

  • Ability to identify and solve problems related to complex data structures and algorithms
  • Drive to self-educate and evaluate new technology
  • Ability to expand and collaborate across different levels and stakeholder groups
  • Practical cloud native experience
     
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Formal training or certification in software engineering concepts plus 5 years of applied experience
  • Proficiency in reliability, scalability, performance, security, toil reduction and site reliability best practices
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment
  • Ability to set team practices for safe AI usage in operations
  • Fluency in at least one programming language such as Python, Java Spring Boot, .Net
  • Experience and exposure to observability tools and telemetry collection (Grafana, Dynatrace, Prometheus, Datadog, Splunk)
  • Proficiency in automation and continuous delivery methods (CI/CD)
  • Experience with troubleshooting common networking technologies and issues
  • Hands-on experience using enterprise-authorized AI-assisted software development tools for coding, test creation, troubleshooting, or documentation
  • Understanding of responsible AI use in engineering workflows, including data sensitivity and secure handling of inputs/outputs
  • Ability to act as technical lead, conduct design reviews, and mentor other engineers
  • Ability to act as main point of contact during major incidents and perform rapid incident resolution
  • Documentation and knowledge sharing within internal forums and communities of practice
  • Leverage AI-assisted reliability workflows while ensuring traceability, resiliency, and security controls
  • Practical cloud native experience
  • Ability to identify and solve problems related to complex data structures and algorithms
  • Drive to self-educate and evaluate new technology
  • Ability to expand and collaborate across different levels and stakeholder groups

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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