Entain India is the engineering and delivery powerhouse for Entain, one of the world's leading global sports and gaming groups. Established in Hyderabad in 2001, we've grown from a small tech hub into a dynamic force, delivering the latest software solutions and support services that power billions of transactions for millions of users worldwide.
Our focus on quality at scale drives us to create innovative technology that supports Entain's mission to lead the change in global sports and gaming sector. At Entain India, we make the impossible possible, together.
Job Description- you will Design enterprise-grade applications and having proficiency in Object-oriented Programing Language (Java, . Net and JavaScript) with a focus on the ServiceNow platform
- Build scalable back-end services to support integrations, data processing, and automation workflows that connect ServiceNow with other enterprise systems.
- Build integration solutions connecting ServiceNow with HR platforms, Identity, and Infrastructure platforms using REST/SOAP APIs, Integration Hub, MID Server
- Use AI and machine learning capabilities to lead intelligent automation within ServiceNow, including predictive intelligence, virtual agents, and AI-assisted workflows.
- Develop automation frameworks that reduce manual effort, improve accuracy, and accelerate service delivery across the enterprise.
- Develop and configure ServiceNow applications including server-side scripting, client-side development (Service Portal), and platform administration.
- Manage CI/CD pipelines for custom applications and ServiceNow deployments, ensuring the smooth promotion across dev/test/prod environments.
- Collaborate with teams (IT, Product, HR, and Infrastructure) to understand our needs and translate them into technical solutions.
- Maintain technical documentation including solution designs, architecture diagrams, integration specifications, and API contracts.
- Troubleshoot and resolve complex technical issues across ServiceNow platform, performing root cause analysis and implementing permanent fixes.
- Stay current with latest AI/ML technologies and evaluate their applicability to enterprise automation and ServiceNow platform enhancements.
Essential:
- 5+ years of experience with proficiency in any programing language.
- Hands-on experience with the ServiceNow platform, including application development, scripting (JavaScript/GlideScript), and platform architecture.
- Experience building integrations between enterprise systems using REST/SOAP APIs, Integration Hub
- Experience applying AI/ML capabilities for automation, including ServiceNow Predictive Intelligence or similar AI-driven tools.
- Familiarity with CI/CD tools and practices (Jenkins, Git, ServiceNow, source control integration, automated deployments).
- Experience with web technologies (HTML, CSS, AngularJS) and ServiceNow Service Portal.
- Debug complex issues across distributed systems.
- Experience communicating updates and resolutions to customers and other partners and Experience making any architectural tradeoffs required to provide software solutions simultaneously.Good to Have:
- Experience with ServiceNow HRSD module (HR Service Delivery) including case management, lifecycle events, and employee center.
- Hands-on experience with AI/ML frameworks (Python, TensorFlow, or similar) and their application in enterprise automation.
- ServiceNow Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist.
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire their best. Join us, and a great compensation package is just the beginning. Working for us in Hyderabad, you can expect to receive great benefits like:
- Group Mediclaim policy
- Group Critical Illness policy
- Communication & Relocation allowance
- Annual Health check
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of accomplished people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Skills Required
- 5+ years of experience with proficiency in any programming language
- Hands-on experience with the ServiceNow platform including application development, scripting (JavaScript/GlideScript), and platform architecture
- Experience building integrations between enterprise systems using REST/SOAP APIs, Integration Hub, and MID Server
- Experience applying AI/ML capabilities for automation, including ServiceNow Predictive Intelligence or similar AI-driven tools
- Familiarity with CI/CD tools and practices (Jenkins, Git, ServiceNow source control integration, automated deployments)
- Experience with web technologies (HTML, CSS, AngularJS) and ServiceNow Service Portal
- Debug and troubleshoot complex issues across distributed systems and perform root cause analysis
- Communicate updates and resolutions to customers and stakeholders and make architectural tradeoffs to deliver solutions
- Experience with ServiceNow HRSD module (HR Service Delivery) including case management and employee center
- Hands-on experience with AI/ML frameworks (Python, TensorFlow, or similar) for enterprise automation
- ServiceNow certifications (Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist)
What We Do
Entain is one of the world's largest sports betting and gaming groups, operating both online and in the retail sector, exclusively in regulated and regulating markets.
