Software Engineer III - ServiceNow Developer

Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Corporate Technology division as a part of the Finance Technology team, you will be a key member of an agile team, tasked with designing and delivering reliable, market-leading technology products that are secure, stable, and scalable. Your role involves implementing essential technology solutions across diverse technical domains to support the firm's business goals effectively.
Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Certified ServiceNow Developer and Implementation Specialist in one ITSM module is a must
• Hands on experience in ServiceNow configuration and administration, with a strong understanding of the platform and PaaS model, including integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers.
• Proficient in leveraging ServiceNow codeless technologies such as Flow Designer and Integration Hub.
• Experienced with CMDB and integration with external tools, as well as Service Portal, Request Catalog, and Automations across the ServiceNow platform.
• Skilled in ITSM modules including Orchestration, Service Mapping, Event Management, and Discovery, with software development experience in languages such as Java, Python, JavaScript, and JS Libraries and Frameworks
• Hands-on practical experience in system design, application development, testing, and operational stability
• Overall knowledge of the Software Development Life Cycle along with proficiency in coding in one or more languages
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Implementation Specialist other modules good to have (ITOM, CSM, ITBM, HR)
• Knowledgeable in AI and ML capabilities, and web technologies like SOAP, JSON, XML, and Web Services.
• Familiarity with modern front-end technologies
• Exposure to cloud technologies

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.