Software Engineer III - Performance Test Engineer

Job Description
We have an exciting and rewarding opportunity for you to take your engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Consumer & Community Banking and Core Deposits, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
As a Performance Engineer within CCB CBC, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. You will be responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities

• Perform testing of core banking applications on the mainframe by designing and executing comprehensive test strategies.
• Modeling real-world client usage, automating tests across multiple technologies, and validating system capacity and resilience.
• Collaborate with stakeholders to review requirements, ensure production stability, and proactively identify opportunities for optimization and growth, supporting the reliability and scalability of critical banking services.
• Drive technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets.
• Proactively identifies hidden problems and patterns in data and use these insights to drive improvements to application performance or system hygiene.
• Present results at a technical and business level, comfortably call out risks, performance bottlenecks, or tuning recommendations.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts/performance testing and 3+ years of applied experience.
• 5+ years of hands-on practical experience in system design, application development, testing, and operational stability.
• Proficient in coding in Core Java. C++, OOL, or additional programming languages and database querying languages.
• Strong basic and conceptual knowledge of performance testing.
• Experience in building load models, developing test approaches, and designing test plans and test scenarios.
• Ability to code complex automated scripts using C and Core Java using LoadRunner functions and VUgen for webservices, SOAP, REST APIs and MQ.
• Ability to script with enhanced correlation techniques, parameterization, validate against multiple users, and generate robust error handling scripts.
• Measurements of application performance and processing ceilings to identify tuning opportunities or prepare for growth.
• Ability to understand client behavior, use cases, and build load models with appropriate transactions per second, or # of concurrent users, understand/apply pacing vs think time, triangulate geographical positions with latency, and chaos engineering.
• Understand application dependencies/cross-impacts and multiple tech stacks.

Preferred qualifications, capabilities, and skills

• Additional skills of benefit would be experience in zSeries Mainframe, IBM MQ, or BMC MainView.
• Experience in LoadRunner, DynaTrace, IBM MainView, MQ, and zSeries mainframe.
• Working knowledge of Splunk for collecting metrics and validating production volumes to build testing load models.
• Must be able to gain a clear understanding of product architecture and application flows in complex legacy platforms and cloud technologies.
• Overall knowledge of the Software Development Life Cycle and agile methodologies such as CI/CD, Application Resiliency, and Security.
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.