Founded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses, from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us, and help build the shipping infrastructure of the future.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
o Design, develop, and maintain software applications for use within Logistics.
o Ensure the performance, quality, and responsiveness of applications.
o Maintain high standards of code quality and integrity.
o Participate in code reviews and follow best practices in software development.
o Identify and correct bottlenecks and fix bugs. Work on complex problems, analyze situations, and apply problem-solving skills.
o Collaborate with a team of developers, designers, and product managers. Contribute to team meetings and offer innovative ideas and solutions.
o Assist in project planning and adhere to timelines. Report progress and challenges to the management team.
o Provide second-level contact to customer inquiries, requests, and technical issues via various communication channels to convey resolutions to customer issues.
o Where required, demonstrate the software to stakeholders and customers.
o Maintain a professional and courteous demeanor when interacting with customers.
o Diagnose and resolve technical issues related to products, software, or services.
o Utilize problem-solving skills to analyze and identify root causes of problems and provide solutions or workarounds.
o Collaborate with other technical teams and engineers to escalate and resolve complex issues and deliver effective solutions.
o Handle escalations from Tier 2 Support Team.
o Be a strong collaborator, a part of a small team, that touches every part of the company.
Minimum Education & Experience Qualifications:
o 5+ years of related experience.
o Technically inclined and enjoy wearing a lot of hats.
o A capable quantitative thinker who learns quickly.
o Strongly proficient in at least one programming language (C++,C#, Delphi, Java or similar)
o Experience with database technologies (SQL)Experience with standard API’s such as REST, SOAP and JSON, XMLKnowledge of DevOps tools (Docker, Kubernetes) is a plus
o A second language is a plus
What We Offer:
o Comprehensive medical, dental, vision, and life insurance
o Competitive compensation package and equity
o Monthly work from home stipend of $50
o Flexible work schedule and paid time off
o Collaborative culture with a supportive team
o A great place to work with unlimited growth opportunities
o The opportunity to make massive contributions at a hyper-growth company
o Make an impact on a product helping ship millions of packages per day
Data Privacy Notice for Job Applicants:
For information on personal data processing, please see our Privacy Policy: https://www.easypost.com/privacy
"EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law."
To be considered for this position, you must be authorized and based in the United States.
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What We Do
EasyPost is a Shipping API that solves complex logistics problems for eCommerce businesses, enabling them to deliver an online shopping experience that delights customers.
Some of the biggest names in retail rely on EasyPost to ship faster, smarter, and cheaper. We manage the headaches involved with dated carrier technology so our customers can focus on what grows their business. Integrate once with EasyPost and seamlessly add carriers, generate shipping labels, track packages in near real-time, and insure your shipments.
