Company overview:
TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
Position overview:
Our team of talented professionals continue to bring to life this next stage in TraceLink’s mission of creating a network for the greater good, are you ready to join? As part of our Support and Service organization, the Support Engineer is critical to help assure the overall success and satisfaction of customers in implementing and utilizing solutions in the TraceLink Life Sciences Cloud. This role requires a combination of problem solving, technical and interpersonal skills to be successful. The target candidate will have experience working with web applications, UNIX, and scripting languages, as well as troubleshooting and solving customer issues.
Responsibilities:
- Collaborate with cross-functional teams to design, develop, and implement software solutions
- Write clean, maintainable, and efficient code using Java, and Javascript
- Deploy and manage applications on Kubernetes and cloud platforms (AWS)
- Participate in code reviews to ensure code quality and adherence to coding standards
- Troubleshoot and debug software applications to resolve issues promptly
- Collaborate with product owners to understand requirements and deliver solutions that meet business needs
- Stay up-to-date with emerging technologies and industry trends to ensure our software remains cutting-edge
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or related field
- 2-4 years of professional experience as a Software Engineer
- Strong proficiency in Java, Rx Java and Javascript
- Experience with container orchestration using Kubernetes
- Analyze, develop, as well as implement RESTful services and APIs
- Familiarity with Cloud platforms, particularly AWS
- Proficient with frontend technologies, including JS
- Familiarity with DevOps practices and CI/CD pipelines.
- Understanding of software development principles and best practices.
- Experience working in an Agile/Scrum-inspired delivery methodology.
- Solid troubleshooting and debugging skills
- Strong communication and collaboration skills
- Ability to work in a fast-paced and dynamic environment
- Ability to work effectively in a team environment and independently when required.
- Work closely with our QA team; assist with test planning as appropriate
- Work closely with product managers and stakeholders to understand requirements and translate them into technical specifications.
- Stay updated with industry trends and best practices in software development.
Preferred Skills:
- Experience with microservices architecture
- Knowledge of CI/CD pipelines and automation tools
- Understanding of software development best practices and design patterns
- Knowledge of other JavaScript frameworks and libraries like React,Node.
Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].
Skills Required
- Bachelor's degree in Computer Science, Software Engineering, or related field
- 2-4 years of professional experience as a Software Engineer
- Strong proficiency in Java, Rx Java and Javascript
- Experience with container orchestration using Kubernetes
- Analyze, develop, and implement RESTful services and APIs
- Familiarity with Cloud platforms, particularly AWS
- Proficient with frontend technologies, including JS
- Familiarity with DevOps practices and CI/CD pipelines
- Experience working in an Agile/Scrum-inspired delivery methodology
What We Do
TraceLink is the only network creation platform company that builds integrated business ecosystems with multienterprise applications - the true foundation for digitalization - delivering customer-centric agility and resiliency for end-to-end supply networks and leveraging the collective intelligence of entire industries. Delivering end-to-end supply chain solutions, TraceLink's Opus Platform enables speed of innovation and implementation with an open partner model for no-code and low-code development of solutions and applications. At TraceLink, we blend decades of knowledge in SaaS technology and supply chain business processes with a clear vision for advancing manufacturing industries through disruptive, unconventional software solutions. With headquarters in Massachusetts, TraceLink has six global offices through North America, South America, Europe, and Asia.
