Software Engineer II

Posted 6 Days Ago
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Ottawa, ON
In-Office
Mid level
Other
The Role
The Software Engineer II will develop and maintain backend services and SDKs, integrate with third-party services, and utilize AI for task automation.
Summary Generated by Built In

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

The Growth Platform team develops critical tools and infrastructure that empower our company to make data-driven decisions. As part of this team, you’ll enhance SDKs, backend services, admin panels and integrate with third-party analytics providers. Your work will directly impact key business outcomes and support our stakeholders across the organization. You will have the opportunity to utilize AI to automate workflows and enhance our tools.

What you’ll be working on

  • Develop and maintain backend services, SDKs, and admin panels.
  • Integrate with third-party services to support experimentation, metrics, and analytics.
  • Collaborate closely with our community and provide guidance on the usage of our tools and infrastructure.
  • Use AI to automate tasks and enhance our platform.

We’d love to hear from people with

  • 3-5 years of full-stack development experience focusing on building scalable, reliable backend systems.
  • Strong experience with code reviews, writing technical specifications, and a culture of producing high-quality code.
  • Expertise in software engineering best practices, including automated testing, version control, and CI/CD pipelines. 
  • Proficiency with Python and/or JavaScript (Node.js).
  • Experience with cloud computing platforms like AWS.
  • Nice to have: Experience with Experimentation, A/B Testing, and/or Product Analytics tools
  • Nice to have: Experience with using AI to automate workflows (AWS Bedrock, LangChain, etc.)

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI-Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Top Skills

AWS
JavaScript
Node.js
Python
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The Company
Ballsbridge, Dublin
1,681 Employees
Year Founded: 1999

What We Do

We're on a mission to help people turn their curiosity into action. SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask more. Know more. Do more.

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