Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
Crunchyroll’s Engineering teams thrive on action, impact, ownership, curiosity, and fan obsession. We embrace evolution, concise documentation, excellence, and empowering engineers. As part of our team, you’ll take ownership of tasks, delivering high-quality results on time, exceeding fans’ expectations. We foster collaboration, fearlessly exploring innovative solutions and challenging the status quo. Our commitment to learning and curiosity drives us to embrace change and tackle complex challenges head-on, revolutionizing the anime streaming experience for our community.
About the RoleAs a Software Engineer II on the Service Monetization Team, you will help shape the future of our Service Monetization Platform. In this backend engineering role, you will architect, build and optimize our accounts, subscriptions and payments platform that enables membership and powers revenue collection for Crunchyroll. Working with design, product, quality and data teams, you will solve complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase.
In the role of Software Engineer II, you will report to the Engineering Manager in the Service Monetization organization.
We are considering applicants for the location of San Francisco, CA.
About YouWe get excited about candidates, like you, because
- You’re an experienced and passionate Backend Engineer with experience building robust and reliable backend services (2+ years of relevant experience in the software industry)
- You’re experienced in Java, GoLang, Python, PHP, Typescript or Node.js
- You’re experienced with cloud technologies (API Gateway, Lambda, EC2, RDS, ECS)
- You’re experienced with databases (PostgresDB/MariaDB, DynamoDB/MongoDB)
- You’re experienced in operational excellence (on-call rotations, incident management)
- You excel in an Agile and collaborative environment, where your insights and expertise will help create technical solutions loved by our fans.
The Service Monetization organization is responsible for building, maintaining, and securing systems that enable membership and collect payments information for Crunchyroll users. We are directly tied to many streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day work includes integrations with payment providers, payments fraud detection and prevention, optimizations to reduce passive churn while maintaining PCI compliance. Our services process millions of payments in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our fans and growing Crunchyroll business!
Why you will love working at CrunchyrollIn addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Skills Required
- At least 2 years of relevant software industry experience building robust and reliable backend services
- Experience with at least one of Java, Go, Python, PHP, TypeScript, or Node.js
- Experience with cloud technologies including API Gateway, Lambda, EC2, RDS, or ECS
- Experience with databases including PostgreSQL, MariaDB, DynamoDB, or MongoDB
- Experience with operational excellence, including on-call rotations and incident management
- Ability to work effectively in an Agile and collaborative environment
Crunchyroll Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crunchyroll and has not been reviewed or approved by Crunchyroll.
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Healthcare Strength — Health coverage includes medical, dental, and vision with multiple plan options plus mental-health/EAP resources, and some plans are described as having low premiums or even fully covered options.
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Leave & Time Off Breadth — Time off is presented as flexible or unlimited and is augmented by additional company holidays such as summer Fridays and a year-end shutdown.
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Retirement Support — Retirement benefits include a 401(k) with a company match that is noted as meaningful and in some cases matched per paycheck.
Crunchyroll Insights
What We Do
At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Why Work With Us
We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.
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