ProSync is seeking a Software Engineer II to support a small, cross‑contract engineering team responsible for developing, maintaining, and enhancing enterprise monitoring solutions. This role focuses on building Zabbix monitoring templates, supporting system administrators and network engineers with dashboard customization, and ensuring proper agent deployment across diverse environments. The engineer works onsite at the Columbia, MD location, collaborates closely with mission support teams, and manages incoming work through a structured JIRA ticket queue.
Responsibilities:
- Monitoring Solution Development — Contribute to the evolution of enterprise monitoring platforms, transitioning from legacy tools (MaasImpact) to Zabbix and future TBD solutions.
- Zabbix Template Engineering — Design, develop, and maintain Zabbix templates to monitor supported applications, including hardware server certificate status and application process health.
- Cross‑Team Dashboard Support — Assist System Administrator (SA) and Network Engineer (NE) teams in creating, refining, and optimizing Zabbix dashboards for operational visibility.
- Agent Deployment & Troubleshooting — Support proper deployment, configuration, and troubleshooting of Zabbix agents across diverse systems and environments.
- Scripting & Automation — Develop or review scripts (Python, Java, C#, etc.) used for monitoring automation, data collection, and system integration.
- Linux‑Based Operations — Perform Linux user‑level tasks to support monitoring development, agent deployment, and troubleshooting activities.
- Agile Workflow Participation — Work from a JIRA ticket queue, attend scheduled team meetings, and collaborate with cross‑contract teammates at the Columbia, MD office.
- Core Hours: 1000-1400
ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible,” please apply today!
Requirements
- A Bachelor’s degree or higher in a Computer Science or a related discipline from an accredited college or university plus fourteen (14) years of experience in system engineering (OR) An Associate's Degree, a High School Diploma or GED plus eighteen (18) years of general system engineering experience.
- Hands‑on experience with Zabbix development creating templates, dashboards, and monitoring logic.
- Ability to write or troubleshoot scripts in Python, Java, CSC, or similar languages.
- Experience navigating Linux environments for development and troubleshooting.
- An active Top Secret/SCI w/ Polygraph is required.
Desired Requirements
- Experience with configuring or creating other Monitoring tools.
Benefits
Join PROSYNC and enjoy our great benefits!
Compensation:
- We offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive.
Health & Retirement:
- We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health.
Education:
- Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so you can get your degree or that next certification you need to propel you to the next level.
Work/Life Balance:
- A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it’s also necessary to allow you the room to pursue everything else you want to develop in your personal life.. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.
Skills Required
- Bachelor’s degree or higher in Computer Science or a related discipline from an accredited college or university and 14 years of system engineering experience, or an associate degree, high school diploma/GED, and 18 years of general system engineering experience.
- Hands-on experience developing Zabbix templates, dashboards, and monitoring logic.
- Ability to write or troubleshoot scripts in Python, Java, C#, or similar languages.
- Experience navigating Linux environments for development and troubleshooting.
- Active Top Secret/SCI clearance with a full-scope polygraph.
- Experience configuring or creating other monitoring tools.
What We Do
ProSync is a Veteran Owned, Employee Owned Small Business defense contractor that provides technology solutions and services to the federal government. Our core capabilities encompass systems, hardware, software and security engineering. We have designed, developed, fielded and provided worldwide life cycle support to national security systems for almost 20 years. Our innovative IT staff is guided by agile engineering processes, best practices and a quality assurance framework to ensure that customers receive superior services and products.
