Your Opportunity
Chewy is looking for a Software Engineer II to join our Observability team and help improve the reliability, performance, and visibility of our platforms! In this role, you will work closely with application, infrastructure, and product teams to design, build, and operate scalable observability solutions that support both customer-facing and internal services.
This is a hands-on engineering role with a strong emphasis on coding, system design fundamentals, and operational awareness.
What You'll Do
- Design, develop, and operate observability solutions across metrics, logging, and distributed tracing.
- Build and support backend services at scale using Java and Node.js, contributing to observability frameworks and shared libraries.
- Collaborate with Staff Engineers, Principal Engineers, and Product Managers to improve the performance and reliability of frontend applications built with React, Next.js, and TypeScript.
- Implement and maintain telemetry pipelines using Open Telemetry Collector, Datadog, and Dynatrace, including custom metrics using StatsD and Prometheus.
- Operate and enhance log ingestion and process pipelines using Fluent Bit and Fluentd.
- Support CI/CD and release workflows using Jenkins and assist in operating applications running in Kubernetes-based environments.
- Use monitoring, logging, and tracing data to proactively identify issues, resolve incidents, and drive performance optimizations.
- Partner with Release Engineering, Automation, and Platform teams to identify operational requirements early in the application development lifecycle.
- Contribute to automation and self-service tooling across observability and DevOps platforms.
- Participate in the on-call rotation, providing Level 1-2 support and contributing to incident response and post-incident reviews.
What You'll Need
- Bachelor's degree with 3 years of experience, or master's degree with 2 years of experience.
- At least 2+ years of experience building and operating applications in a public cloud environment such as AWS (preferred) or GCP.
- Hands-on coding experience with Java and Node.js, along with scripting or infrastructure-as-code tools such as Terraform.
- Practical experience with observability concepts and tools, including metrics, logs, and distributed tracing.
- Familiarity with Kubernetes-based application environments and modern CI/CD pipelines.
- Experience working with or contributing to open-source software, including debugging, fixing, or submitting patches.
- Strong problem-solving skills, with the ability to organize work, troubleshoot effectively, and continuously learn.
Bonus (Nice to Have)
- Deep experience with Datadog, Dynatrace, Splunk, or similar observability platforms.
- Experience building reusable observability libraries or platform tooling.
- Prior to exposure to large-scale distributed systems or high-traffic environments.
The base salary range for this role is $120,000 - $191,500.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
