Attentive is the AI marketing platform for leading brands.
The Role
Design and develop backend systems for Attentive's omni-channel messaging platform, focusing on APIs, performance, and collaboration across teams.
Summary Generated by Built In
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the Role
Our Intelligent Messaging (IM) team is the unified home for all of Attentive’s messaging products. We’re bringing together everything related to messaging — infrastructure, delivery systems, content intelligence, and personalization.
Why? Because we believe the future of marketing communication is intelligent, unified, and channel-agnostic. Whether it’s SMS, email, or the next big channel, marketers should have one powerful system that delivers seamless, data-driven conversations with their customers.
We’re looking for a Software Engineer II who’s excited to help build the future of Attentive’s omni-channel messaging platform. You’ll design and develop the backend systems that enable our customers to deliver communications at massive scale.
This is a hands-on role where you’ll collaborate with engineers across AI, personalization, and product delivery teams to bring new messaging experiences to life. You’ll help unify our messaging stack, strengthen the foundations of our platform, and ensure that new capabilities benefit every channel we support.
This role follows a hybrid schedule, with engineers working from our New York office Tuesday–Thursday each week.
What You’ll Accomplish
- Build and scale backend services and APIs that power Attentive’s messaging products across SMS, email, and emerging channels
- Work closely with AI and personalization teams to bring intelligent content and automation into the messaging experience
- Design for performance, reliability, and scalability — our systems handle billions of messages, so efficiency matters
- Contribute to architectural decisions and help shape how our unified messaging systems evolve
- Collaborate across product, data, and infrastructure teams to deliver a cohesive omni-channel platform
- Mentor peers, review code, and help drive engineering best practices across the team
Your Expertise
- 3+ years of backend development experience using languages like Java, Kotlin, Go, or Python
- Strong understanding of distributed systems and microservices architecture
- Experience with cloud technologies (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
- Comfortable working with data stores, queues, and streaming systems like PostgreSQL, Redis, and Kafka
- You care about writing clean, maintainable, and well-tested code
- You’re collaborative, curious, and love solving complex system problems
What We Use
- Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
- Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
- Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, AirFlow, Postgres, and Redis, hosted via AWS
- Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
- Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $155,000-$200,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-AB2
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Top Skills
AWS
Azure
Docker
GCP
Go
Java
Kafka
Kotlin
Kubernetes
Postgres
Python
Redis
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The Company
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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