Software Engineer II, Developer Experience - Slack

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

This role is part of a team within the Developer Experience pillar at Slack, responsible for building and maintaining critical internal tools that power operational excellence and insights across the company. This is a high-impact team whose work directly enables Slack engineers to solve complex customer issues and build with confidence. We are growing our scope to include internal tools with sensitive production access, requiring engineers who are thoughtful, reliable, and security-minded. We work closely with teams across engineering, customer experience, and compliance.

Our team is distributed across the US and Canada, and includes backend and frontend developers as well as data engineers.
 

About the Role

We are hiring a Software Engineer II to help build and operate secure, reliable internal tools at Slack. You’ll help steward tools that act as the gateway to Slack’s most critical internal operations, requiring precision, trust, and a commitment to secure engineering practices. This is a highly critical and visible role, where the tools you build will be used daily by hundreds of Slack engineers and support agents. You will contribute to systems that help Slack engineers and support staff resolve issues quickly, safely, and with confidence.

As a Software Engineer II, you will work closely with senior engineers and partner teams. You’ll write high-quality, maintainable code and contribute to a culture of engineering excellence focused on reliability, observability, and security. You’ll have the autonomy to take ownership of projects, with the support of a highly collaborative and respectful team.

What you will be doing:

• Work in a supportive, inclusive team culture that values collaboration and continuous improvement

• Grow your career through mentorship, impactful projects, and exposure to cross-functional partners

• Design, implement, and maintain internal tools that power operational workflows at Slack

• Contribute to the reliability, performance, and observability of internal systems

• Help build secure interfaces that interact with sensitive customer and internal data

• Collaborate across engineering, support, and compliance teams to ensure safe and effective tooling

• Participate in team rituals, code reviews, and operational on-call support as needed

• Support the team’s documentation, testing, and engineering excellence practices

What you should have:

• 4+ years of experience as a software engineer, ideally working on internal tools or platforms

• Experience with backend development in modern programming languages such as Hack, PHP, or Python

• A security-first mindset when building tools that interact with sensitive or production data

• Strong communication skills and a collaborative approach to working with cross-functional teams

• Have a passion and interest to work on systems that are highly reliable, maintainable, scalable and secure.

• Familiarity with version control, CI/CD pipelines, and cloud infrastructure

Nice to have:

• Experience building tools with administrative access to production systems or sensitive data

• Familiarity with compliance, risk, or data governance workflows

• Experience with frontend technologies (e.g. React, TypeScript) is a plus

• Interest or experience with distributed systems or large-scale internal platforms

• Experience with large public cloud provider like AWS, GCP, or Azure a plus

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.

For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.