Job Description
Company Description:
McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
McDonald's Global Technology is here to power tomorrow's feel-good moments.
That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
We're recruiting engineers to join our Global Technology team in Mexico City as we open our McDonald's Capability Center (MCC). Our Mexico City MCC will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day.
Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Job Description:
The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.
Software Engineer II reports to the Sr Engineering Manager, Chapter Lead. In this role, you will partner with our Product Management and Architecture teams to coordinate execution of the forward-looking vision of McDonald's Digital Technologies and the high-value transformation initiatives that will fuel our journey.
That said, the biggest area of increase in our spending has been in technology, which is helping to drive our growth. We're looking at how to use technology to improve the customer experience; build new customer experiences; reduce or eliminate repetitive task areas and make employees' jobs more exciting. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald's!
Responsibilities:
- Contribute to all aspects of the agile development life cycle including design, development, documentation, testing and operations.
- As a software engineer, you will play a pivotal role in crafting the definition, vision, design, road map and development of product features from beginning to end.
- Design, implement, test, deploy and maintain innovative software solutions to transform service performance, adaptability, cost, and security.
- Use software engineering best practices to ensure a high standard of quality for all teams work.
- Work in an agile, startup-like development environment, where you are always working on the most meaningful priorities.
- Provide mentorship and guidance to junior engineers
Qualifications:
- 2+ years of non-internship professional software development experience with programming experience in C#
- 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
- Bachelor's Degree in Computer Science or related field or equivalent years of experience.
- Proven knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm.
- Strong verbal and written communication skills, are hard-working and deliver high quality results in a fast-paced environment.
- Proven leadership abilities in an engineering environment in driving operational precision and best practices.
- Highly quantitative with great judgment and passion for building a great customer experience.
- Ability to take a project from scoping requirements to launch to delivery
- English proficiency required
#LI-Hybrid
What We Do
McDonald’s is the world’s leading global foodservice retailer with over 38,000 locations in over 100 countries. We feed 68 million people every day and, along with our franchisees, employ 1.9 million people worldwide.
We're a household name across the globe, and we’re in the midst of a tech revolution in our business, doubling down on tech and creating a tech ‘recipe’ that is almost as proprietary as our Big Mac sauce®. Our tech organization is made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, edge computing.
Why Work With Us
You'll work on industrial-scale products and platforms, alongside diverse, global teams who are always hungry for a challenge. We invest more than $1 billion in tech every year and have countless projects in AI, ML Image/Voice Recognition, IoT, robotics, edge computing and more. Bonus: see your family and friends use your work across the world.
Gallery
McDonald’s Global Technology Teams
McDonald’s Global Technology Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe in nurturing relationships while also offering flexibility. Please see each job description for specific details on hybrid or remote work.