Software Engineer II B - GBS IND

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Mumbai, Maharashtra, IND
In-Office
Senior level
Healthtech • HR Tech • Professional Services
The Role
Develop and maintain Salesforce and SQL Server SSIS applications for Consumer CRM technology. Responsibilities include application development, technical and functional support, requirements gathering, impact analysis, HLD and LLD preparation, coordination with development teams, standards compliance, business-user interaction, and functional test scripting. The role requires Salesforce development expertise with Apex, Visualforce, batch jobs, service integrations, web technologies, and object-oriented design.
Summary Generated by Built In

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!


Global Business Services*

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.


Process Overview*

Consumer CRM Technology team is responsible for all Consumer Retail and Merrill Edge products catering to Consumer, Small Business and Merrill Edge clients. The products includes Credit Cards for Retail as well as Small Business customers, Deposits, Consumer Lending and Client Underwriting (including Vehicle Loans and Home Loans), Investment Products for Merrill Edge clients. This team performs application development, design/architecture and business analysis functions to deliver the technology solutions through robust and scalable application platforms developed on various technologies such as Salesforce, .Net, WCR , Angular JS and SQL Server.

 

Job Description

Individual will be responsible for developing and maintaining SQL Server SSIS packages within Consumer CRM technology. Individual will be involved in day to day application development, support and testing as per Bank of America standards and guidelines.


Responsibilities

  • Provide technical and functional support to business users
  • Requirement gathering from Tech LoB and participating in Requirement Review Analysis calls
  • Perform Impact Analysis on new functionality implementations
  • Preparation HLD and LLD
  • Coordinate with Tech LoB, Internal and External Dev Teams
  • Ensure compliance with Platform usage Standards.
  • Interact with multiple lines of businesses, support partners and application managers for day to day business routines
  • Write functional test scripts for new applications

Requirements


Education: BE/Btech/MCA/MSC/Mtech


Certifications If Any : NA


Experience: 5+ Years


Foundational Skills:

  • Hands on experience on Salesforce development with Apex, Visualforce page, Batch jobs, Service integrations.
  • Strong experience in Object Oriented design & development
  • Should have Web Development experience using HTML 5, CSS 3, JQuery, Bootstrap

Desired Skills

  • Good to have development experience in Salesforce Lightning & banking domain
  • Experience in .NET & WCF service is added advantage
  • Strong analytical skills with the ability to break down and communicate complex issues, ideas and solutions
  • Excellent communication skills, inter-personal skills, client-facing abilities, Problem solving Abilities & international exposures is a good for this position 

 

Work Timings 11:30 AM to 8:30 PM IST               


Job Location Mumbai

Skills Required

  • BE, BTech, MCA, MSc, or MTech degree
  • 5+ years of professional experience
  • Hands-on Salesforce development experience with Apex, Visualforce pages, batch jobs, and service integrations
  • Strong experience in object-oriented design and development
  • Web development experience using HTML5, CSS3, jQuery, and Bootstrap
  • Salesforce Lightning development experience
  • Banking domain experience
  • .NET and WCF service development experience
  • Strong analytical, communication, interpersonal, client-facing, and problem-solving skills
  • International exposure

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