Software Engineer II - AI Services

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Vancouver, BC
In-Office
Software
The Role

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The AI Services team is a newly created team committed to setting the direction, architecture, and technology stack in our new AI platform. We are looking to build services that our suite of Versaterm products can leverage and incorporate. This is an exciting time to join our growing team as it evolves with the needs of the business and the pace of the AI landscape. Initial services will consist of transcription from audio/video, translation, and other related services involving leveraging the best of AI, LLMs, and agentic services. This job posting is being used to fill an existing vacancy.

The Role

As a Software Engineer II, you will be responsible for designing, developing, and maintaining software applications, working on both backend and frontend systems, and contributing to the overall growth and innovation of our public safety product offerings. You will collaborate with cross-functional teams to deliver high-quality solutions while continuously improving your technical expertise. 

What You'll Do

  • Design, implement, test, and maintain high-quality software solutions that align with business needs and project requirements.
  • Work closely with product owners, designers, and other engineers to understand product requirements and translate them into effective technical solutions.
  • Ensure code quality by writing clean, efficient, and well-documented code. Perform unit testing, integration testing, and code reviews.
  • Troubleshoot and resolve software defects, productions issues, and technical problems.
  • Contribute to the design and architecture of software applications, ensuring scalability, reliability, and performance.
  • Stay up to date with company standards, technologies, and best practices, and apply them to improve the development process and product functionality.
  • Provide guidance and support to junior engineers, reviewing code and offering constructive feedback to foster team growth.
  • Participate in the team’s development process, including sprint planning, standups, and retrospectives. Communicate effectively with team members and stakeholders.
  • Performs other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities. 

What You'll Bring

  • Degree in Computer Science, Engineering, or a related field, or equivalent industry experience and training.
  • 2-5 years of professional experience in software development.
  • Proficiency in programming languages such as C#, Python, JavaScript, or similar.
  • Experience with front-end technologies (HTML, CSS, JavaScript) and back-end frameworks (Node.js, etc.).
  • Experience with relational and/or NoSQL databases such as PostgreSQL, MongoDB, or similar.
  • Experience with Git and other version control systems.
  • Familiarity with unit testing and integration testing frameworks.
  • Strong analytical and debugging skills with a focus on problem-solving and solution delivery.
  • Familiarity with agile development practices, including Scrum or Kanban.
  • Excellent communication and collaboration skills, with the ability to work in a team-oriented environment.

Impress Us With

  • Experience with cloud services like AWS or Azure.
  • Familiarity with CI/CD pipelines (Jenkins, AzureDevOps, etc..), Docker, Kubernetes, or other DevOps tools.
  • Experience designing or working with API’s, API based architecture, and API Management tools.
  • Knowledge of additional programming languages (e.g., Delphi, Java) or frameworks (e.g., WPF, WinForms).
  • Familiarity with AI tooling in development workflows.

This position requires security clearances due to the nature of our work with public safety agencies. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance from the Government of Canada. Additionally, candidates must comply with the FBI's Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information, please visit Public Services and Procurement Canada for Reliability clearance details and the FBI's CJIS Security Policy Resource Center for CJIS requirements.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.  

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected].

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The Company
HQ: Ottawa, Ontario
231 Employees
Year Founded: 1977

What We Do

Versaterm is changing the relationship between public safety agencies and their software providers. Everything we do originates from our focus on customer experience and outcomes. We are fueling the solutions of tomorrow, solving real problems while streamlining operations

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