Software Engineer IC4

Posted Yesterday
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Norwich, Norfolk, England, GBR
In-Office
Mid level
Software
The Role
Own and deliver the Customer Success platform: design, build, scale, and deploy platform features. Improve system health, performance, and platform intelligence. Collaborate cross-functionally to translate requirements into scalable production solutions.
Summary Generated by Built In

About the Role

Are you a skilled engineer ready to take ownership of high-impact platform features? Epos Now is expanding its Engineering department in Norwich! We are looking for two driven Software Engineers to join us as part of an exciting incremental growth initiative

In this role, you will be focused on expanding our Platform Intelligence capabilities and driving a core, high-visibility objective: the end-to-end delivery of our Customer Success platform. This is a fantastic opportunity to scale your architectural reach, solve intricate technical challenges, and build reliable software solutions that directly impact our growing ecosystem



Key Responsibilities & Measures of Success (KPIs):

  • Platform Delivery: Take ownership of building, scaling, and ensuring the seamless deployment of our Customer Success platform
  • System Health: Collaborate with the team to design robust code footprints, optimize system performance, and maintain underlying platform intelligence structures
  • Cross-Functional Impact: Work closely with technical leads, managers, and stakeholders to translate complex requirements into scalable product features

What We Are Looking For:

  • Proven commercial experience working as a Software Engineer, ideally with strong foundations in object-oriented programming, databases, and microservice architectures.
  • Experience delivering complex web systems, data pipelines, or internal platforms from development through to production.
  • A proactive approach to problem-solving and a passion for modern engineering best practices.
  • Proximity or willingness to work out of our Norwich Head Office (Unit 7)

Why Join Epos Now?

We offer an environment with real technical autonomy, where your contributions directly shape the products we build. You will work alongside a talented engineering squad, utilizing modern cloud-native architectures to deliver solutions at a global scale

[email protected]

Skills Required

  • Proven commercial experience working as a Software Engineer
  • Strong foundations in object-oriented programming
  • Experience with databases
  • Experience with microservice architectures
  • Experience delivering complex web systems, data pipelines, or internal platforms from development through to production
  • Proactive problem-solving and familiarity with modern engineering best practices
  • Proximity or willingness to work out of the Norwich Head Office
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The Company
HQ: Norwich
381 Employees
Year Founded: 2011

What We Do

Epos Now is a global payments and cloud-based software provider, focused on small and medium businesses in the retail, hospitality and personal care sectors. We specialise in the design and manufacture of electronic points of sale (commonly referred to as EPOS) as well as an integrated payments solution. Founded in 2011 by our Chief Executive, Jacyn Heavens, Epos Now is currently available in the United Kingdom, Ireland, the United States, Canada, Australia, New Zealand, Spain and Mexico. Creators of the UK's first POS AppStore and winners of the prestigious Queen's Award for Innovation, we set the bar for POS excellence. Other accolades include the UK Business & Innovation Awards, International Business Award, Customer Experience Award, FT 1000 46th Fastest growing company in Europe and the two time winner of the Sunday Times Tech Track.

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