Software Engineer I, Orchestration Platform (Canada)

Our mission

At Included Health, we’re on a mission to raise the standard of healthcare for everyone. We’re a new kind of healthcare company, focused on breaking down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need. We offer guidance, advocacy, and access to personalized care for urgent care, primary care, behavioral health, and specialty care. We’re especially focused on increasing access to high-quality and culturally competent providers that can raise care equity for the LGBTQ+ community, Black Americans and other communities who have been historically disenfranchised and underserved in the US healthcare system. 

Our team

Included Health is building a next generation healthcare technology and is looking for an experienced backend engineer to join the Orchestration Platform team. This team will build orchestration capabilities that our application teams can leverage to create the right experience for members to drive meaningful outcomes. Healthcare interactions can involve long running processes and span multiple people, processes and touchpoints. It can require a member to complete several services, both internal and external, to achieve an outcome. The orchestration platform not only provides the rails for completing these individual services but also sequences them to minimize human interaction, streamline and automate workflows for our members.

The building blocks and core services this team builds will allow for rapid development of workflows across the company and allow for consistent, scalable and reliable execution and tracking. The ideal candidate for this role is passionate about applying their software engineering fundamentals to build software that meets the highest standards in quality, scalability and reliability. You will be working across all Engineering teams including Front End, Mobile and Backend, and collaborating with your Engineering Manager to define and execute a multi-year vision. You will be expected to break down and execute large, cross-functional projects. This is a great opportunity to have a broad-sized impact across Included Health fostering collaboration between Product and Infrastructure Orgs and unlocking the next wave of growth for the company.

We are a fast, hard-working group with diverse backgrounds and deeply committed to our mission and our members. We believe shipping 80% of the value faster and learning is the best way to maximize impact. We also recognize that we won’t get technology, tooling or processes right on our first try and seek ways to continuously improve ourselves. We believe success comes from optimizing for the whole and welcome everyone’s ideas to the table. We focus on intentional growth so we can expand our skills and apply them to accomplish new goals. We are dedicated to helping each other be our best.

What you will do

• Work on ambitious technical projects that interact with a wide variety of teams within the company demonstrating strong ownership and accountability.
• Create and maintain best-in-class backend systems that enable all our product teams and provide consistent, reliable experiences for our members.
• Partner with Engineering and Product Leadership to design core, foundational services that have broad impact across the Engineering organization.
• Identify, define, and implement impactful work that enables our Product teams.

Skills and Experience

• You have strong software engineering fundamentals and are able to apply them when faced with an ambiguous problem space.
• You care about software and are proud of what you deliver.
• You tend to become a subject matter expert in any code you dive into, and demonstrate strong product ownership in your team’s work.
• Desire to grow in your role and take on increasing challenging initiatives with broad-sized impact across the Company.
• Collaborate with tight-knit teams - teach us what you know and learn from us.
• You optimize for impact over progress and have a bias towards action.
• Bachelor’s degree or equivalent in Computer Science, Information Science disciplines, or comparable STEM-related degree.
• Minimum of 1 year software development experience.

Bonus

• Temporal Experience
• Golang experience
• GraphQL integrations

Physical and Cognitive Requirements

• Prompt and regular attendance at assigned work location.
• Ability to remain seated in a stationary position for prolonged periods.
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
• Ability to interact with leadership, employees, and members in an appropriate manner.

#LI-Remote

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.