Software Engineer I - LLM Observability

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Canada
Remote
219K-246K Annually
Mid level
Big Data • Cloud • Information Technology • Software • Analytics
We help engineering teams deeply understand their own production systems through observability.
The Role
Build end-to-end AI observability capabilities, including data ingestion, infrastructure, data models, and product visualizations. Develop systems that surface AI signals such as cost, token usage, errors, and anomalies. Collaborate with product and design teams to deliver customer-facing SaaS features, iterate through experimentation, and support production systems through an on-call rotation.
Summary Generated by Built In
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! 
 
If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases. 
 
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
 
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:

The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.

What you’ll do in the role:
  • Deliver AI observability capabilities end to end, from ingestion to in-product visualizations.
  • Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
  • Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
  • Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
  • Share what you learn about exploring and understanding AI system behavior across conversations and workloads.
  • Iterate through fast feedback loops and experimentation, and share both wins and failures.
What you’ll bring to the role:
  • 3+ years of software engineering experience.
  • Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
  • Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
  • A track record of working with product managers and designers.
  • Regular, hands-on use of AI tools in your day-to-day engineering work.
  • Experience being on call. You'd join our rotation after about 90 days.
  • A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
  • Bonus: Experience building LLM or agent-powered features in production.
  • Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.
Base Salary based on level of experience
$218,891—$245,946 CAD

What you'll get when you join the Hive:

  • A stake in our success - generous equity with employee-friendly stock program
  • It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
  • Time to recharge with unlimited PTO
  • A distributed-first mindset and culture (really!)
  • Home office, co-working, and internet stipend
  • Full benefits coverage for employees, with additional coverage available for dependents
  • Up to 16 weeks of paid parental leave, regardless of path to parenthood
  • Annual development allowance 
  • And much more...
 
Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
 
 
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
  • All communications will come from an @honeycomb.io email address
    • We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—never personal accounts like Gmail or Yahoo.
  • Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to:
    • Social security or tax identification numbers
    • Credit card numbers
    • Bank account information

Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
 
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
 
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
 
 
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
 
For more information regarding our privacy practices please see the Honeycomb Privacy Notice.
 
If you do not want us to retain your information, or want us to update it, please contact [email protected]. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims. 

Skills Required

  • 3+ years of software engineering experience
  • Experience shipping customer-facing features at a SaaS company beyond internal tooling
  • Backend development proficiency with Go and/or Python
  • Frontend development proficiency with TypeScript and React
  • Experience collaborating with product managers and designers
  • Regular hands-on use of AI tools in day-to-day engineering work
  • Experience being on call
  • Ability to navigate ambiguity in a fast-moving environment with shifting requirements and experimentation
  • Experience building LLM or agent-powered features in production
  • Hands-on experience with observability tooling such as OpenTelemetry
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
140 Employees
Year Founded: 2016

What We Do

Honeycomb is fast analysis tool that reveals the truth about how users experience your code in complex and unpredictable environments. Within seconds, find patterns and outliers across billions of rows of data to definitively solve problems. Learn more about us here: https://www.honeycomb.io/about/

Why Work With Us

We believe Honeycomb is a service for the near and present future. Within the industry, we are passionate about consumer-quality developer tools and excited to build a product that raises our industry’s expectations of what our tools can do for us. Inside Honeycomb, we care deeply about our culture, transparency, and inclusion.

Similar Jobs

Revel Logo Revel

Software Engineer

Aerospace • Hardware • Robotics • Software
In-Office or Remote
5 Locations
70 Employees

Block Logo Block

Marketing Manager

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
In-Office or Remote
8 Locations
12000 Employees
136K-245K Annually

Block Logo Block

Security Engineer

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
In-Office or Remote
8 Locations
12000 Employees
185K-327K Annually

Block Logo Block

Engineering Manager

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
In-Office or Remote
8 Locations
12000 Employees
153K-270K Annually

Similar Companies Hiring

Ford Energy Thumbnail
Automotive • Software • Energy • Utilities • Manufacturing • Renewable Energy
Glendale, Kentucky
55 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
70 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account