Software Engineer, Fusion

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including Crate & Barrel, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.

About the Role

The Fusion Engineering team is a global and diverse team responsible for developing core functionality of Fusion, Lucidworks’ search and personalization platform. The team is responsible for aspects of Fusion like authentication, permissioning, and user roles; features to index and query data; our API traffic routing system; system message queues; search customization and personalization features; and integration points with SaaS-based applications.

As a Software Engineer, you’ll work with R&D management and colleagues to develop microservice-based features and system improvements, implement approved designs within agreed timelines, help Quality Engineering design effective test strategies, and share your knowledge with Documentation and Enablement teams for development of high quality documentation and training materials for internal and external use.

This is a remote role open to candidates in Mexico or Jamaica. 

Responsibilities

• Write new code and maintain existing code for core Fusion features and functionality according to agreed requirements and specifications.
• Ensure code is well-covered by robust unit and integration tests. Improve test coverage and refactor code as necessary to assure high performance, high scalability, and system reliability. 
• Participate in requirements design, code reviews, and internal feature demos with colleagues to validate design decisions and implementation choices. 
• Collaborate with colleagues across the organization to develop quality assurance strategies and internal and external enablement via documentation and training.
• Assist colleagues working with clients to answer technical questions about Fusion functionality and provide debugging support.
• Communicate estimates of effort to management to assist in team commitments to development timelines.
• Share knowledge with colleagues and management via developer documentation, team presentations, and demos.

Required Skills & Qualifications

• 5+ years experience developing Java-based microservice applications in an enterprise software organization using SpringBoot.
• Experience tracking software development work using an issue tracking system (Jira preferred) and source control (Git and GitHub).
• Enthusiastic to grow as a software engineer and develop new skills in software development, technical communication, and team collaboration.
• Passionate about creating delightful customer and stakeholder experiences.
• Excellent technical communication skills and a drive to share knowledge with colleagues.
• Eager to work collaboratively with a diverse team spread across multiple time zones, regions, and cultures.
• Developing cloud-native applications deployed with Kubernetes, ArgoCD, and Helm.
• Using cloud tools from GCS and/or AWS.
• Implementing a search application, particularly one based on Solr.
• Integrating observability, tracing, and/or auditing tooling into a distributed application.

Our Stack

• Java
• Python
• Gradle
• Kubernetes and Helm
• Jenkins
• GCP, Azure, AWS

Competencies

• Resourceful-willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently
• Team player-confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities
• Strong verbal and written communication skills
• Empathy and care for all stakeholders of Lucidwork including employees, customers, partners, and guests
• Ability to handle confidential information 

Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.

Thank you for your interest and we look forward to learning more about you.

Note to third party recruiters:

We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.