About Dialpad
Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.
Being a Dialer
At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.
We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
Dialpad is seeking a talented and experienced Software Engineer to join the Meetings team, which builds best-in-class Meetings applications, reporting to the Meetings Engineering Manager. The ideal candidate is a self-starter with a strong desire to deliver a high-quality, high-performance, scalable full-stack application using modern technologies and is willing to make an impact while contributing to a highly impactful, strategic team.
Dialpad’s Meetings team owns the end-to-end meetings experience, delivering impactful, powerful end-user experiences that enable Dialpad customers to make data-driven business decisions collaboratively. Meetings run on the WebRTC stack and are completely cloud-based, with no on-prem requirements for customers. Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, Designers, QA specialists, and Engineers specializing in Data Engineering, Data Science, and Telephony.
We are seeking a talented and experienced Full Stack Engineer passionate about building high-quality, scalable web and desktop-native applications using modern frontend and backend technologies. You will own significant features end-to-end, tackle technical hurdles, and enrich the team through your engineering experience, including mentoring junior engineers. You will guide projects with multiple engineers collaborating to deliver major features. You will work jointly in a cross-functional team, including working closely with Product Managers to advocate for technical initiatives for the team.
This position reports to our Engineering Manager, who is based in Bangalore, and has the opportunity to be based in our Bangalore, India office.
What you’ll do
- Develop and maintain web and desktop applications using modern technologies.
- Write clean, modular, and maintainable code using best practices along with unit tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Ensure features are shipped on time and to the highest quality standards.
- Take up on-call activities to support and resolve issues arising from QA and customers.
- Be responsible for deploying new releases on a weekly release cadence.
- Collaborate with cross-functional teams to build and use standard components and practices across Dialpad products.
- Mentor junior engineers and help them grow their skills and expertise.
Skills you’ll bring
- 3-6 years of experience in full-stack software engineering.
- Strong experience with Python, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GCP, or other cloud infrastructures.
- Experience with the usage of cloud infrastructure.
- Experience with building reusable and modular components, both frontend and backend.
- Experience with mentoring junior engineers and helping them grow their skills.
- Experience with Agile development methodologies.
- Strong debugging and troubleshooting skills.
- Strong communication and collaboration skills.
We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.
Top Skills
What We Do
Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
