Sprig is the customer survey platform, rebuilt around AI agents.
For two decades, teams have relied on Qualtrics, Medallia, and SurveyMonkey to understand their customers. These platforms were built for a slower era, with manual setup, fragmented workflows, and insights that arrive too late to share decisions. The gap between how fast products move and how fast research can keep up has never been wider.
We're building something different. With Sprig, AI agents design studies, adapt surveys in real time, and turn responses into clear, actionable insight. Teams move from question to evidence in hours instead of weeks, without sacrificing rigor. Product teams no longer guess. They know.
Our mission is to make deep customer understanding effortless and always on, so the best teams in the world can build products their customers love.
Companies like Microsoft, DoorDash, Notion, Figma, Coinbase, and TripAdvisor use Sprig to stay close to their users. Backed by $85M from Andreessen Horowitz, Accel, and First Round Capital, we're growing quickly across the world's leading product organizations.
The category is being rebuilt, with AI at the core. If you're excited by hard problems and the chance to define how modern teams understand their customers, we'd love to meet you.
About the RoleSprig is on a path to build a world-class product experience platform that empowers the best businesses to truly understand how their users experience their products at scale. The Core team owns the end-to-end experience for building studies and deploying them across our customers’ applications via an installable client-side SDK.
Our full-stack engineers are responsible for architecting and building features across a JavaScript SDK client, the APIs that average thousands of requests per second, and the intuitive UI for building studies for our customers. You will coordinate web application releases and SDK versions across multiple platforms while prioritizing the developer experience for the thousands of devs who use them.
Your work will impact millions of users worldwide.
This is a hybrid role with three days working in our downtown San Francisco office, which is just a short walking distance from the Montgomery BART station.
Build and evolve the core study creation experience, enabling product teams to design, target, and launch research directly within their products, with speed and confidence
Own the reliability and performance of the systems that deliver Sprig studies to millions of end users worldwide, ensuring insights are captured accurately and at scale
Improve the quality and responsiveness of the Sprig dashboard, making it easier for customers to act on their research findings quickly
Contribute to product roadmap discussions, bringing an engineering perspective to decisions that shape how Sprig grows and evolves
Champion engineering excellence across the team, staying current with industry best practices and offering guidance and mentorship to cross-functional colleagues
Minimum 2+ years of experience
Extensive experience deploying React production apps that are customer-facing and critical to the business
Proven track record of writing high-quality software that has been deployed to production, following software development best practices
Experience in diagnosing and fixing performance bottlenecks with instrumentation
Passion for learning, building, and moving fast. We highly value your ability and appetite for learning
Has been a technical mentor for teams in the past, where they have helped other team members be successful, and has the desire to continue doing so
Excellent written and verbal communication skills to document and explain the technical work that has been done
Experience with some of the technologies we use is desirable. Sprig's infrastructure runs on AWS and is built with React, Node.js, ClickHouse, and Postgres
Competitive Salary
Competitive Employee Equity
401K Program
Medical, Dental, and Vision Benefits
FSA/HSA Benefit
$175/month Commuter Benefit
Additional Wellbeing Benefits
Flexible Paid Time Off
Paid Parental Leave
Professional Development Stipend
Hybrid Office Policy
Lunch and dinner daily
Company Sponsored Social Events
At Sprig, we pride ourselves on being a people-first company where your contributions matter and your impact is visible. We’ve been recognized as a Great Place to Work® for three consecutive years and have also been named one of Fortune’s Best Workplaces in the Bay Area® and one of Built In’s Best Places to Work®. If you're excited about helping build products that millions of users love while shaping the future of AI-powered user research, we'd love to meet you.
We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.
The salary range for this full-time position is $150,000- $230,000 + Equity + Benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.
Sprig Technologies Inc. requires that candidates on F-1 student visas have at least two years of remaining Optional Practical Training (OPT) at the time of hire.
***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***
Skills Required
- Minimum 2+ years of experience
- Experience deploying React production apps
- Proven track record of writing high-quality software deployed to production
- Experience diagnosing and fixing performance bottlenecks
- Excellent written and verbal communication skills
What We Do
Sprig is the leading product experience insights platform for teams building innovative, user-driven digital products. Our mission is to empower teams to make experiences that matter. Making awesome products requires working with awesome people. At Sprig, our values are at the core of everything we do, say, and create as a team. Our Values End with Simplicity: The road from idea to implementation involves twists, turns, and complexities, but the final product we share with customers is always simple. Never Settle: Growing a successful business can be challenging but we continuously work towards the best. We’ll pass on an okay opportunity now in favor of a great opportunity later. Quickly Iterate: We never settle, but we do act with urgency. We use data-driven decision-making to take educated risks, and quickly apply learnings to the next iteration. Lead with Empathy: We care about users — and we care about each other. We know a deep understanding of people as humans is critical to a successful business.
Why Work With Us
Sprig is a user insights platform to build better products. Top tech companies like Notion, Square, and Dropbox rely on Sprig to elevate their product experience through targeted in-product surveys, session replay, and AI analysis. Sprig is backed by top-tier investors, including Andreessen Horowitz, Accel, and First Round Capital.
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