HONK is a fast growing technology company disrupting the roadside assistance space. We are a group of out of the box thinkers and doers, driven by an immense passion to challenge the old ways by working together to bring innovative changes that impact the lives of others. We work in a creative environment where everyday is rewarding knowing we’re assisting people in their true moment of need, stuck on the side of roads, helping them get back to conquering their day.
We are looking for a versatile Software Engineer who can do everything - from building mobile web & iOS apps and working on our back-end RoR system and APIs to updating our ML based dispatch systems. You need to be able to hit the ground running in our relaxed yet fast-paced environment - we are data driven, iterate quickly and push new code every day.
Responsibilities
- Work with our CTO and team of full stack engineers to design & architect new products & features.
- Build out our back-end dispatch applications in RoR.
- Work with our UI/UX guru to extend our existing mobile web apps and create new, compelling web experiences.
Preferred Experience
- Two plus years developing highly dynamic web applications.
- Solid software engineering skills in an agile environment.
- Experience with multiple of the following, and the ability to quickly pick up new technologies & skills:
- Ruby on Rails apps & RESTful APIs.
- HTML + Javascript.
- Mobile iOS/Android apps with Cordova/Ionic.
- Telephony apps built on Twilio or similar services.
- Real-time, location based systems.
- SQL & NoSQL databases - PostgreSQL & Redis.
- Scalability & performance management of large scale systems.
- Solid system design skills.
- Experience with all the usual tools (git, bitbucket, jira, CI)
At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.
HONK is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law.
Top Skills
What We Do
HONK, a flexible on-demand mobility platform, helps top insurers, fleets, automotive OEMs, and used-car retailers deliver modern, digital roadside customer experiences and meet scalable same-day vehicle transport demands.
HONK delivers results for your business:
HONK’s transparent platform, expansive nationwide partner network of over 75,000 service vehicles, and fully managed contact center delivers results:
> 50% reduction in service wait times
> Double digit increases in NPS and Customer Satisfaction scores
> 100-200% increases in automation and STP(straight through processing)
> Saving hundreds of thousands in operational costs for clients
With HONK, businesses increase efficiencies through advanced digital tools, customizable integrations, and HONK’s high-performing service provider network to build brand-defining retention and loyalty engines.
HONK's digital-first, modular approach is designed to optimize:
> Roadside assistance programs
> Auto claims processing
> Accident scene management
> Fleet maintenance
> Vehicle logistics and transport
Through a data-first approach, we collect and dissect real-time, granular metrics to continuously build innovative products that solve operational inefficiencies, promote brand loyalty and improve customer retention for our clients.
Headquartered in Los Angeles, CA. HONK has helped millions of customers get back on the road safely since 2014.
––––> For more information on how HONK can help your business, visit www.honkforhelp.com/industry-solutions
––––> For information on becoming a HONK Service Provider Partner, visit www.joinhonk.com.
––––> For motorists who need immediate roadside assistance, visit www.honkforhelp.com.
