ITMC (IT Management Corporation) is a California-based technology services company focused on delivering reliable, secure, and scalable infrastructure solutions to public sector and commercial customers. Our work spans critical networking, cloud and data center services, unified communications, and managed services, with a strong emphasis on education, government, and regulated environments.
At ITMC, we believe that strong systems and strong people go hand in hand. As we grow, we are intentionally investing in building repeatable processes, improving onboarding and training, and supporting our managers and employees so they can perform at their best without unnecessary friction or burnout.
We operate in a fast-paced, hands-on environment where collaboration, accountability, and continuous improvement matter more than hierarchy or titles. We value people who think pragmatically, communicate clearly, and take ownership of their work.
This role offers the opportunity to shape how people are developed, supported, and set up for success across the organization—working closely with leadership and teams to strengthen capability, culture, and operational effectiveness, without the constraints of a traditional HR model.
Job DescriptionWe are seeking a highly capable Software Engineer with strong experience across API development, backend systems, and frontend applications to support and evolve our telecom and UCaaS platforms. This role sits at the intersection of real-time communications, system integrations, and customer-facing applications, and requires an engineer who can think holistically about performance, reliability, security, and user experience.
You will work on APIs that integrate voice platforms, provisioning systems, billing, analytics, and third-party services, while also contributing to backend services and modern web interfaces used by internal teams and customers.
Key Responsibilities
API & Integration Development
- Design, develop, and maintain secure, scalable RESTful and/or GraphQL APIs
- Build and maintain integrations with:
- UCaaS and VoIP platforms (SIP, call control, messaging, provisioning)
- Internal systems (billing, CRM, analytics, monitoring)
- Third-party services (authentication, AI, reporting, cloud services)
- Ensure APIs follow best practices for versioning, documentation, and backward compatibility
Backend Development
- Develop backend services that support:
- User and account management
- Provisioning and lifecycle management of telecom services
- Call data records (CDRs), usage analytics, and reporting
- Optimize backend systems for performance, reliability, and fault tolerance
- Work with databases (SQL and/or NoSQL) to model and manage complex datasets
- Implement logging, monitoring, and alerting for production systems
Frontend Development
- Build and maintain web-based dashboards and administrative portals
- Collaborate with product and UX teams to deliver clean, intuitive user experiences
- Consume internal APIs efficiently and securely
- Ensure frontend applications are responsive, performant, and maintainable
Architecture & Collaboration
- Participate in system design discussions and architectural decisions
- Collaborate closely with:
- Network and telecom engineers
- Product management
- Customer experience and operations teams
- Contribute to code reviews, technical documentation, and knowledge sharing
- Identify technical debt and propose pragmatic improvements
Required Qualifications
- 4+ years of professional software engineering experience
- Strong experience with API development (REST, JSON, authentication, rate limiting)
- Solid backend development experience using one or more of:
- Node.js, Python, Java, Go, or similar
- Frontend development experience with modern frameworks such as:
- React, Vue, Angular, or equivalent
- Experience working with relational and/or NoSQL databases
- Strong understanding of:
- Authentication & authorization (OAuth, tokens, role-based access)
- Secure coding practices
- Version control (Git) and CI/CD workflows
- Ability to work independently and take ownership of systems and features
Preferred / Nice-to-Have Experience
- Experience in telecom, VoIP, UCaaS, or real-time communications
- Familiarity with:
- SIP concepts, call flows, or telecom provisioning
- Call data records (CDRs) and usage-based billing
- Experience with cloud platforms (AWS, Azure, or GCP)
- Exposure to containerization and orchestration (Docker, Kubernetes)
- Experience building internal tools and operational dashboards
- Understanding of high-availability and multi-region system design
All your information will be kept confidential according to EEO guidelines.
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What We Do
IT Management Corporation dba ITM.CX is an Inc. 5000 company founded in 2009, providing next-generation IT solutions with a focus on sustainability, network transformation, and business alignment. As a highly qualified and professional voice and data network consulting and service organization, we carefully select our clients to ensure our services align perfectly with their unique needs. Each client benefits from a dedicated Account Engineer who manages or co-manages projects, ensuring continuity and a deep understanding of each account’s business processes, users, and information systems. This personalized approach allows us to anticipate future needs and recommend enhancements that drive long-term success. As a leader in network solutions and cloud telephony services nationwide, IT Management Corporation has earned a reputation for exceptional customer service and deep technological expertise across industries. In today’s fast-paced world, network communication is essential for the productivity and growth of businesses and government institutions alike. For reliable, innovative, and cost-effective IT solutions, organizations turn to IT Management Corporation to stay ahead in a constantly evolving technological landscape.
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