Senior Software Engineer (Frontend Platform)

| Toronto, ON, CAN | Remote
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Are you ready to redefine the future of work with cutting-edge AI? At Cresta, we're on a groundbreaking mission to supercharge the effectiveness of knowledge workers, making them 100x more productive, 10x faster, and 10x better.


Imagine transforming Call Center operations with our real-time agent assist product and harnessing the power of AI with our comprehensive suite of post-call analytics and coaching tools. Born from the prestigious Stanford AI lab, Cresta was co-founded by visionary Sebastian Thrun, the genius behind Google-X, Waymo, Udacity, and more. Our company is now driven by Ping Wu, the co-founder of Google Contact Center AI and the Vertex AI platform and Tim Shi (co-founder), an early member of Open AI. 


Our world-class team comprises AI and ML experts, dynamic go-to-market leaders, and top-tier investors and advisors from Andreessen Horowitz, Greylock Partners, Sequoia Capital, and former AT&T CEO John Donovan. With an impressive roster of clients like Intuit, Porsche, and Verizon, and accolades from Business Insider, Forbes, and Gartner, Cresta is a startup that's capturing the world's attention. We’re also recognized on the Forbes AI50 in 2024!


About your role:


As a Software Engineer, with a Frontend focus, you’ll have a huge impact on our product and direction. You’ll be working with our product team to craft great user experiences around the magic our AI creates. The team is collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue individual projects.


Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

What you'll do:

  • Play a substantial role in shaping our front end culture
  • Work with product manager to define and outline the product requirements
  • Build the user interaction for a rule engine that powers real-time assistance for Contact Center Agents
  • Have technical ownership of one or more of our products, with the autonomy and trust to make significant technical decisions
  • Be a subject matter expert on our business logic, architecture, and the core tech in our stack (React, TypeScript)
  • Work closely with Backend engineers to design, implement and deliver the feature and contribute to the backend systems when needed.
  • Integrate with various tools for CI/CD, test automation, monitoring, logging and documentation
  • Demonstrate best practices in your code, and uphold them in your code reviews
  • Work closely with Customers to understand requirements and advise on technical trade-offs
  • Use your voice to advocate for the culture (engineering or otherwise) that you think our company ought to have

What we look for:

  • Bachelor's degree in Computer Science, or equivalent work experience
  • 5+ years of relevant work experience
  • Comfortable defining and building robust APIs with a strong understanding for different protocols like Websockets, REST, RPC frameworks, etc.
  • Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products.
  • Understanding of the modern front-end ecosystem and experience applying frameworks/tools (React.js, Webpack, and Node.js) and patterns to complex, production web applications.
  • Be comfortable with Cresta tech stack: Golang, Python, Typescript, PostgreSQL, ElasticSearch, Temporal.
  • Has experience with various tools for CI/CD, test automation, monitoring, logging and documentation
  • Experienced writing their own tests (i.e. Unit testing)

If you want to make an impact with an amazing product, want to improve your tech skills by working with other exceptional engineers, and like to be part of an amazing international team, then you should join us. We pay an attractive salary and with the Cresta stock options, you can benefit from the company's growth.

More Information on Cresta
Cresta operates in the Artificial Intelligence industry. The company is located in San Francisco, CA. Cresta was founded in 2017. It has 112 total employees. To see all 10 open jobs at Cresta, click here.
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