Software Engineer, Context Platform

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

Glean is building the horizontal AI platform that powers how employees use AI at work – not just in Glean, but across tools like Copilot, Gemini, ChatGPT, IDEs, and more. We are seeking creative engineers to build this context platform and deliver rich, trustworthy experiences across all of those apps.

This team owns the platform experience end‑to‑end: standards and tooling for REST APIs, SDKs and client libraries, agent SDKs and integrations, MCP servers, custom context such as code and memory, and the infrastructure and docs that make it easy to build on Glean. In a rapidly growing startup, this means working across multiple layers of the stack – backend services, developer tools, SDKs, and docs.

You will:

• Design, build, and evolve SDKs and client libraries that developers use to integrate with Glean from their own applications and agent frameworks.
• Own and advance agent‑focused tooling and SDKs (including MCP and related integrations) so external frameworks, IDEs, and agents can easily and reliably call into Glean.
• Build custom platform context services and actions such as Code Search, Code Writer, and Memory that power rich experiences across apps.
• Define and maintain standards and conventions for Glean’s public REST APIs (resource design, versioning, errors, deprecations) and provide the OpenAPI schemas, tools, and CI checks that other teams use when building and evolving endpoints.
• Collaborate with Security to design and operate authentication and authorization flows for developer scenarios (e.g., OAuth2/OIDC, dynamic client registration, service‑to‑service auth).
• Design features as reusable platform primitives on top of Glean’s horizontal layers (connectors, security/governance, knowledge graph, memory, model orchestration) so they can be reused by internal teams and partners.

• BA/BS in computer science or a related field, or equivalent practical experience.
• 1+ years of industry software engineering experience.
• Experience building and shipping backend and/or platform systems that are used in production.
• Proficiency in at least one modern backend language (ideally Golang, or strong interest in learning it); experience with TypeScript, Python, and/or Java is a plus.
• Thrive in a customer‑focused, tight‑knit, cross‑functional environment – being a team player and willing to take on whatever is most impactful for the company is a must.
• A proactive and positive attitude to lead, learn, troubleshoot, and take ownership of both small tasks and large features.
• Familiarity with cloud‑native development practices in GCP/AWS/Azure is a plus.

Location:

• This role is hybrid (3-4 days a week in our Palo Alto office)