About Persona
Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.
We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.
We’re growing rapidly and looking for exceptional people to join us!
About the Role
As a member of our Infrastructure team at Persona, you will be responsible for building, operating, and monitoring the foundational components upon which our services are built. You will help empower our engineering organization to deliver product features to our customers rapidly, with high scalability, excellent resilience, and cost-effectiveness. Our infrastructure team operates remotely in the United States (with teammates in each time zone!), but commits to visiting our San Francisco HQ once a quarter to work together in person.
What you'll do at Persona
Embrace and champion engineering best practices within the product engineering teams
Work closely with product teams to plan and build scalable, resilient and cost-effective infrastructure systems that meet launch goals, reach new markets and scale with product demand
Partner with fellow engineering teams to deliver on complex initiatives together
Develop simple, elegant solutions to complex problems
You will work in a solution stack that extends all the way from complex back-end data through web services to highly usable web-based user interfaces
You will be able to directly shape system design, development methodologies, and implementation technologies
What you'll bring to Persona
BA/BS in computer science, software engineering or equivalent experience
2+ years of work experience as an infrastructure engineer working with cloud-based infrastructure, online data stores and infrastructure-as-code pipelines
Experience in cloud-based infrastructure, familiarity with modern networking concepts and experience managing infrastructure using infrastructure-as-code practices
Experience managing and scaling containerized software deployment systems such as Kubernetes
Experience in Software development in one or more of the general-purpose programming languages: Ruby, Go, Python, Java, etc
Experience in working in high-energy small startup environments
Knowledge of and expertise in software engineering best practices for software development life cycle, including requirements gathering, design, coding standards, code reviews, source control management, build processes, testing, and operations
Ability to communicate effectively with users, technical teams, and management
Strong problem-solving skills
Ability to thrive in a fully remote infrastructure engineering team environment
Full-time Employee Benefits and Perks
For full-time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor.
Top Skills
What We Do
Persona helps businesses manage KYC/AML/KYB programs, fight fraud, and build trust by automating any identity-related use case with our flexible identity infrastructure. For example, we help Branch automate their KYC process and Coursera verify learners’ identities before delivering course credentials.
Beyond securely collecting and verifying user information such as PII, government IDs, and biometric selfies, our platform also provides flexible case review and orchestration tools to help businesses streamline and automate their identity operations — from setting custom rules to ingesting third-party data and triggering external actions.
Why Work With Us
Persona's a leader in identity verification, offering unmatched flexibility to meet diverse business needs. With customizable building blocks, our product adapts to various industries, use cases, and risk levels. Our core value of having a People-first culture thrives on new perspectives that enrich the workplace and support our mission and value.
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