Software Engineer, Cloud Computer

Posted 5 Days Ago
San Francisco, CA, USA
Hybrid
255K-445K Annually
Entry level
Artificial Intelligence • Machine Learning • Generative AI
The Role
Build and scale cloud computer infrastructure for agent-controlled browsers and computers. Develop services for provisioning environments, managing sessions, lifecycle coordination, reliability, observability, authentication, credential management, and network access controls. Diagnose Linux, container, networking, and browser execution issues while partnering with research and product teams to deploy computer-use capabilities.
Summary Generated by Built In
About the team

The Browser Use team builds the technology that enables agents to interact with browsers across our products. Our work spans infrastructure, tooling, and user experiences, both on users’ devices and in the cloud. We partner with research to improve our models’ browser-use capabilities and with web standards bodies to shape how agents interact with the web. Our products include ChatGPT for Chrome, the ChatGPT in-app browser, and the cloud computer used in dots and ChatGPT Work.

We see the browser as a universal connector. If we can enable our models to use it effectively, they can do anything. Come help us build the future of browsing!

About the role

We’re looking for a product-oriented engineer to build and scale our cloud computer infrastructure. Our goal is to give every one of our users access to an agent with their own computer in the cloud. Build novel solutions to problems like authentication, user takeover, and enterprise network access. You’ll help own the systems that provision, run, and manage the environments our agents use, making them reliable, responsive, and efficient as demand grows.

This role combines infrastructure depth with close attention to the user experience. You’ll partner with research and engineering teams to bring new computer-use capabilities into production, working across container orchestration, backend services, and product experiences.

In this role you will
  • Build and scale infrastructure for running agent-controlled browsers and computers in the cloud.

  • Develop services for provisioning environments, managing sessions, and coordinating their lifecycle.

  • Improve reliability, performance, resource utilization, and observability across the fleet.

  • Diagnose issues across Linux, containers, networking, and browser execution.

  • Build APIs and tooling that make cloud computers easy for research and product teams to use.

  • Work closely with research to understand emerging requirements and improve how computer use works.

  • Develop authentication, credential management, and network access controls that protect user data and support interactions with websites and services.

Your background might look something like
  • Experience leading large-scale backend, platform, or infrastructure projects from ambiguous problem statements to production systems.

  • Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, and the ability to move across service, platform, and product boundaries.

  • Strong understanding of distributed systems, cloud platforms, and production reliability.

  • Own systems from initial design through deployment and scale.

  • Comfort with a fast-moving pace while caring for security and operational excellence.

Experience with browser automation, remote computing environments, or infrastructure for AI agents would be especially relevant.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Skills Required

  • Experience leading large-scale backend, platform, or infrastructure projects from ambiguous problem statements through production systems
  • Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar
  • Strong understanding of distributed systems, cloud platforms, and production reliability
  • Experience owning systems from initial design through deployment and scale
  • Comfort working in a fast-moving environment while maintaining security and operational excellence
  • Experience with browser automation, remote computing environments, or infrastructure for AI agents

OpenAI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OpenAI and has not been reviewed or approved by OpenAI.

  • Parental & Family Support — Policies include 24 weeks of paid leave for birth parents and 20 weeks for non‑birth parents, plus fertility and family‑planning coverage. Additional flexibility such as the option to work from home for several weeks after parental leave reinforces family support.
  • Healthcare Strength — Health coverage is positioned as competitive and tailored by location, with dedicated mental‑health support and services alongside life and AD&D insurance. Global business‑travel insurance for employees and dependents extends protection beyond core medical care.
  • Equity Value & Accessibility — Equity has delivered tangible value through multiple tender offers that have enabled employees to realize liquidity at strong valuations. A shift toward more conventional RSU‑style grants for newer offers makes the equity more familiar for many candidates.

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The Company
HQ: San Francisco, CA
4,500 Employees
Year Founded: 2015

What We Do

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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