Forward Deployed Engineer

Posted 2 Months Ago
2 Locations
Hybrid
150K-170K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software • Generative AI
Building the future of healthcare with AI.
The Role
Deploy and maintain ML/LLM models for healthcare revenue cycle clients: handle implementation from requirements through rollout and production support, run LLM evaluation frameworks, integrate data pipelines and databases, and collaborate with client engagement, product, and R&D teams to improve platform performance.
Summary Generated by Built In

About AKASA

AKASA is building the future of healthcare by developing AI-native solutions for some of healthcare’s most complex, consequential work. Our customers include the most innovative health systems in the country, like Cleveland Clinic, Mayo Clinic, NewYork-Presbyterian, Duke, Stanford, and Johns Hopkins. Our customer base represents 1 in 10 inpatient discharges across the United States and more than $180B+ in net patient revenue.

 

Our products help health systems comprehensively capture and communicate the full patient clinical journey. By empowering health systems to streamline their operations, they can focus on what matters most - delivering quality patient care.

 

We train internal models and build domain-specific harnesses to power our products and best capture clinical nuance for each customer. We hire people with high agency and good judgment. Everyone here is an owner and builder who is looking to help solve high stakes challenges every day.

We have raised over $250M in funding from investors such as Andreessen Horowitz, BOND, and Coatue. Our deployments have been recognized nationally as "one of the most comprehensive real-world uses of GenAI in healthcare finance to date" (link).

Some of our recent recognitions include being named one of America's Top Startup Employers 2026 by Forbes, a Top Healthcare Technology Company of 2026 by Healthcare Technology Report, the #1 most promising healthcare RCM startup of 2025 by Black Book Market Research, and we have been certified as a “Great Place to Work” for the past 6 years in a row.

About the Role

As a Forward Deployed Engineer, you’ll deliver client deployments that empower healthcare revenue cycle teams to work faster, more accurately, and with greater insight. You will work on the lifecycle and deployment of the ML models that power our products.

You’ll work closely with client engagement, product, and R&D teams to ensure smooth deployments, ongoing production stability and expansion of our deployment platform.

What You'll Do

  • Execute implementation tasks for new deployments — from requirements analysis to configuration, testing, rollout, and support of production health.

  • Work with client engagement teams to guide customers through technical onboarding, integration setup, troubleshooting, and data acquisition

  • Build and own evaluation frameworks to continuously measure and improve LLM performance across customer deployments

  • Contribute feedback and insights that shape product and platform improvements

  • Work closely with R&D engineering teams to build robust scalable client solutions

Skills & Qualifications

  • Bachelor's degree in Computer Science, Engineering, or similar

  • 3+ years of professional Python experience

  • Experience designing and running LLM evals (offline and online) to measure model quality and performance.

  • Comfortable working with relational databases, APIs, and ETL pipelines

  • Strong communication and interpersonal skills with meticulous attention to detail

Nice to haves

  • Familiarity with FastAPI, SQLAlchemy, Postgres.

  • Proficiency in Docker, Kubernetes, AWS.

  • CI/CD experience with GitHub Actions.

  • Experience with healthcare data exchange (FHIR, HL7, EDI)

  • Frontend experience (React)

What We Offer

  • Flexible paid time off (PTO)

  • Expansive coverage for health, dental, and vision

  • Employer contribution to Health Savings Accounts (HSA)

  • Generous parental leave policy

  • Full employee coverage for life insurance

  • Home office stipend

  • Cell phone/internet reimbursement

  • Company-paid holidays

  • 401(K) plan

Compensation

  • Based on market data and other factors, the salary range for this position is $150,000-$170,000 + Equity. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors

We’re committed to doing the best work of our lives, together. Come see if we're the right team for you.

AKASA is a proud equal opportunity employer and we believe that a diverse and inclusive workforce is an imperative. We welcome people of different backgrounds, genders, races, ethnicities, abilities, sexual orientations, and perspectives, just to name a few. We do not discriminate based upon any protected class and we encourage candidates of all identities and backgrounds to apply. AKASA considers qualified applicants regardless of criminal histories in accordance with the San Francisco Fair Chance Ordinance.

AKASA is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

Skills Required

  • Bachelor's degree in Computer Science, Engineering, or similar
  • 3+ years of professional Python experience
  • Experience designing and running LLM evals (offline and online) to measure model quality and performance
  • Comfortable working with relational databases, APIs, and ETL pipelines
  • Strong communication and interpersonal skills with meticulous attention to detail
  • Familiarity with FastAPI
  • SQLAlchemy
  • Postgres
  • Docker
  • Kubernetes
  • AWS
  • CI/CD experience with GitHub Actions
  • Experience with healthcare data exchange (FHIR, HL7, EDI)
  • Frontend experience (React)

What the Team is Saying

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AKASA Compensation & Benefits Highlights

  • Affordable Benefits — Health coverage includes 100% employer-paid plan options and employer contributions to health spending accounts. Additional care access through Spring Health and a free One Medical membership further supports cost-effective utilization.
  • Leave & Time Off Breadth — Time off is presented as unlimited PTO, giving employees flexibility to take leave as needed. This structure signals emphasis on work-life balance alongside core benefits.
  • Parental & Family Support — Parental leave is described as generous for new parents. Family-oriented support is positioned as a core element of the total rewards offering.

AKASA Insights

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The Company
HQ: South San Francisco, CA
110 Employees
Year Founded: 2019

What We Do

American medicine is the best in the world. But the American healthcare system is challenged by high administrative costs that burden patients, health systems, and insurance companies with unnecessary expenses. We are focused on addressing those challenges. We use GenAI to improve the most pressing financial pain points in the revenue cycle. We’re one of the first companies to deploy GenAI for practical use cases within healthcare. That gives health systems the ability to focus on what really matters: helping patients. This is one of the most exciting times to join AKASA. Bookings for our GenAI product suite have increased 10x in the last year. We also recently closed our biggest deal in company history. Our customer base represents more than $120B+ in net patient revenue and includes the most innovative health systems in the country, like Stanford, Johns Hopkins, and Cleveland Clinic. And we’re just getting started! Some of our most recent recognitions include being named one of the fastest-growing GenAI startups to watch by AIM Research and an “AI Revenue Cycle Leader” by Black Book in 17 out of 18 categories. Our CEO was ranked among the “Top 50 Healthcare Technology CEOs” by the Healthcare Technology Report, and we have been certified as a “Great Place to Work” for the past five years in a row, just to name a few.

Why Work With Us

We are hyper-focused on creating an environment where you can do the best work of your life. We live by our cultural values of "Empower Health Systems", "Innovate for Impact", "Win or Learn, Quickly", and "In This Together."

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AKASA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are a remote-friendly, hybrid organization with team members across the US. We have hubs of AKASAns in the Bay Area, NYC, and Denver to name a few, and support co-working days within these areas.

Typical time on-site: Not Specified
HQSouth San Francisco, CA
Denver Hub
NYC Hub
Learn more

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