AKASA Offices

Leads customer implementation pods from contract signature through deployment and post-implementation support. Manages 6–8 concurrent software projects, coordinating cross-functional teams, timelines, risks, dependencies, communications, and status reporting. Uses internal dashboards to demonstrate customer ROI and monitor product health. The role requires enterprise client-facing experience, technical implementation expertise, creative problem-solving, and strong organizational and communication skills. It is based in the San Francisco Bay Area or New York City with 2–3 in-office days weekly and minimal occasional travel.

Translates complex clinical scenarios into product and engineering requirements for healthcare AI solutions. Analyzes clinical cases and databases, designs digital experiments, develops revenue cycle training specifications, supports customer proof-of-concept work, validates product specifications, and coordinates project resources and deliverables. Requires substantial clinical documentation improvement experience across inpatient and outpatient settings, including concurrent and retrospective reviews, coding, quality assurance, documentation, and training.

Lead technical program management for generative AI healthcare products: plan initiatives, translate product requirements into technical specs, manage SDLC and scrum, coordinate UAT and deployments, track schedules and risks, and drive cross-functional execution and stakeholder communication.