Software Engineer, Chat

Posted Yesterday
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San Francisco, CA
Hybrid
Mid level
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role
Develop and maintain an AI-powered chat interface, ensuring code quality and collaborating with various teams. Take ownership of the product lifecycle from ideation to deployment and improvement.
Summary Generated by Built In

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

We are seeking a Full Stack Software Engineer to join the Chat engineering team at SoFi. This team will play a pivotal role in supporting our members' financial journeys by developing an intelligent, conversational AI-powered chat interface. This system will help streamline support queries from members and provide personalized financial insights and guidance. Chat is a critical component of how members interact with SoFi and building it will require a thoughtful approach to UI and product experience.  

You will have a high degree of ownership and be involved in the entire product life cycle. We are looking for someone who can take accountability for both the code and finished product. At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution.  We also pride ourselves on a philosophy of continuous learning, and you should likewise be committed to furthering your own career growth as well as to providing mentorship for your fellow team members. 


What you’ll do:

  • Development, testing and deployment of software systems
  • Actively participate in reviews to ensure code quality, efficiency, and adherence to best practices
  • Execute on well defined technical tasks and user stories with high quality in a timely manner
  • Help translate product requirements into technical solutions
  • Communicate with project leads, product managers and other software developers
  • Adapt existing practices, processes and frameworks to deliver tasks
  • Collaborate with peers as well as cross functional teams to coordinate and deliver projects 

What you’ll need:

  • Bachelor’s Degree, ideally in a technical field, but we understand great engineers come from all sorts of different backgrounds and also consider relevant work experience
  • 3+ years programming experience including Full stack experience with React/Typescript and Kotlin/ Java
  • Our core stack is React / Kotlin / Spring / PostgreSQL, and we run on Kubernetes in a service oriented architecture with over 100 services in production. 
    • You should have 2+ years, Java or Kotlin programming experience 
    • You should have a good understanding of relational databases 
    • You should have 1+ years of experience building React based web applications
  • Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests

Nice to have:

  • Experience building LLM based applications 
  • Experience scaling highly available, mission critical systems
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 
 
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Top Skills

Java
Kotlin
Kubernetes
Postgres
React
Spring
Typescript

What the Team is Saying

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The Company
HQ: San Francisco, CA
4,500 Employees
Year Founded: 2011

What We Do

SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions.

Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world.

For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way.
At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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SoFi Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!

Typical time on-site: Flexible
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